Field Service Engineer I
About The Position
McCrometer is seeking a full time Field Service Engineer I to support customers across the Eastern United States, between Pennsylvania and North Carolina area. This role blends hands-on field service with remote technical support, offering variety, autonomy, and the opportunity to work directly with critical flow measurement technologies. If you have great customer service skills and are mechanically inclined, and you want to find yourself in a supportive environment that challenges you, rewards you for high performance, and you are looking for a place to grow, this could be the job for you!
Requirements
- Strong background in mechanical and electronics systems
- Experience using hand tools and electronic testing equipment
- 5+ years of hands-on technical experience.
- Willingness and ability to travel frequently within the assigned territory
- You have a valid Driver’s License and clean driving record.
Nice To Haves
- You have previous Field Service experience.
- Your background includes working with irrigation pipelines or pump controls.
- Proven ability to self-manage and take initiative; you are resilient, resourceful, and an expert at managing a busy workload with competing priorities.
Responsibilities
- Perform on-site installation, troubleshooting, maintenance, and service of McCrometer flow measurement equipment
- Provide technical support and troubleshooting assistance to customers. When working from your home you’ll spend your days on the phone with customers to support and troubleshoot the design, construction, installation, maintenance, repair, and operation of our instrumentation. The rest of your time, you’ll travel to the customer’s location (either by car or by plane) to provide hands-on support for installation or diagnostic/repair work.
- Work safely in industrial environments, including confined spaces, elevated platforms, and varying temperatures
- Deliver a high level of customer service and technical professionalism
- Collaborate closely with internal technical and service teams
- Travel around the 40% of the time to customer sites across the Eastern US as needed. Due to our comprehensive training and team-oriented work environment, travel out-of-state and out-of-country may be required occasionally throughout the year.
- When traveling for work, you can anticipate occasional overnight stays at company-approved hotels (employee safety is one of our topmost priorities!). Sometimes you will see an overnight here-and-there, other work assignments may require overnight stays around one week.
Benefits
- This is a fully remote position (work-from-home 60% of the time, travel/work in the field 40% of the time).
- Fuel/Mileage reimbursed for travel, cell phone, corporate credit card, and full benefits starting your first day, including medical/dental/vision, and 401(k) with employer matching.
- Lots of independence with a seriously supportive team and manager!
- Comprehensive training that includes on-the-job mentorship through more senior coworkers.
- Fantastic opportunity to travel and build your professional network!
- Lots of growth and development opportunities available!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
