Field Service Engineer - Hematology/Urinalysis (Medford, OR region)

Danaher Corporation•Medford, OR

1d•Remote

About The Position

At Beckman Coulter Diagnostics, part of Danaher, the work involves saving lives through innovation in life sciences, diagnostics, and biotechnology. The company is a global leader in clinical diagnostics, with solutions used in routine and complex clinical testing in various healthcare settings worldwide. Over one million tests are run on Beckman Coulter Diagnostics systems every hour, impacting billions of patients and millions of clinicians annually. The company focuses on improving patient health through efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. This specific position is part of the Service Organization, located in southern Oregon, and is fully remote. The role reports to the Field Service Manager of the San Francisco region and is responsible for ensuring optimal performance of Beckman Coulter equipment. The ideal candidate thrives in a fast-paced, autonomous environment and enjoys problem-solving to build a world-class service organization.

Requirements

Associate’s degree, Military experience, or equivalent experience (Applicants with applicable military experience will be considered on a case-by-case basis)
1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
Ability to travel, overnight, within territory or locations
Must have a valid driver’s license with an acceptable driving record
Ability to lift, move or carry equipment up to 50lb, any other physical requirements

Nice To Haves

2+ years’ experience of advanced troubleshooting, installation, validation, preventative maintenance, modifications and/or service repair.
Developing positive business relationships with both internal and external stakeholders, leading to increased customer satisfaction, and supporting long-term retention
A technical college major such as biomed, engineering, or related

Responsibilities

Working independently, handle troubleshooting, installation, preventative maintenance, and service repair needs of Beckman Coulter equipment, including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
Utilize business systems such as OBI, Salesforce, and SharePoint for Service Call Planning and advancing team goals.
Engage with internal and external stakeholders, understanding and meeting their requirements, while also helping train newer Field Service Engineers.