Field Service Engineer - GA

Atlas Copco Drilling Solutions • Atlanta, GA

76d

About The Position

Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers' technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies. You will report into the Operations Manager. Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime. Perform installations, ensure safety compliance, and document activities. Be the on-site contact, providing service recommendations and addressing customer needs promptly.

Requirements

• A High School Diploma or equivalent required with technical training in electrical, hydraulics, pneumatics, or HVAC.
• 1+ years of technical experience with troubleshooting and resolving field equipment issues.
• Knowledgeable in technical expertise, combining mechanical and electrical components.
• Blueprint and technical reading skills.
• Familiarity with manufacturing/production or assembly-plant working conditions.
• Customer-focused and take ownership of meeting the customer's needs.
• Motivated to achieve targets.
• A valid driver's license.
• Able to lift up to 50 lbs. and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
• Fluent in English.

Responsibilities

• Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems.
• Diagnose any issues to prevent equipment downtime.
• Perform installations and ensure safety compliance.
• Document activities related to service and repairs.
• Act as the on-site contact, providing service recommendations and addressing customer needs promptly.

Benefits

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Nursing and Residential Care Facilities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees