Field Service Engineer - Diagnostic X-ray/Cath Lab (Travel: Central Montana)

Philips • Bozeman, MT

392d • $70,720 - $120,640

About The Position

The Field Service Engineer for Diagnostic X-ray/Cath Lab at Philips is responsible for providing exceptional customer service through the installation, troubleshooting, servicing, and maintenance of diagnostic imaging equipment at customer sites. This role requires a strong technical background and the ability to manage customer relationships effectively while adhering to regulatory requirements and company standards.

Requirements

• 5+ years of experience in a diagnostic imaging service environment, preferably with diagnostic x-ray, mobile x-ray, fluoroscopy, and cardiovascular/cath lab experience.
• Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment.
• Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred.
• Ability to work in various settings including office, remote, and healthcare environments.

Nice To Haves

• Philips OEM training is highly preferred.

Responsibilities

• Provide exceptional customer service by adhering to customer entitlements and setting clear expectations.
• Actively participate as a member of the regional work team to improve processes and identify training gaps.
• Perform all administrative duties within established regulatory requirements and timeframes, including timesheets and service work orders.
• Utilize tools and resources to resolve customer and system problems in a timely manner.
• Complete preventative maintenance, Field Change Orders, installations, and diagnose and resolve electronic, network, and mechanical problems.

Benefits

• Generous PTO
• 401k with up to 7% match
• HSA with company contribution
• Stock purchase plan
• Education reimbursement
• Field service and lead generation incentive bonus plans
• On-call pay
• Company fleet/car
• Training and advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Repair and Maintenance
• Education Level: Associate degree