Field Service Engineer – Dallas, TX (Company Vehicle)

Veralto GlobalCoppell, TX
84d$29 - $33

About The Position

The Field Service Engineer is responsible for providing daily onsite support to customers using CDI Laser Engraving Equipment (Digital Flexo). This includes performing service, repairs, and installations of products or IT solutions, as well as conducting electrical and mechanical testing in accordance with maintenance contracts. The role requires diagnosing system failures, implementing the most cost-effective solutions, and escalating complex issues to higher levels of technical support or the quality reporting system. This position is remote and will be located in Dallas, TX.

Requirements

  • Minimum of 2 years’ experience installing and maintaining copier, printing, industrial, or military equipment.
  • Continued Education in electrical, mechanical, or technical fields, or equivalent military training.
  • Proven ability to diagnose and repair complex electrical and mechanical issues.
  • Strong working knowledge of PC hardware and software installation, including video, network, and HDD drivers.
  • Willingness to travel up to 90% of the time, including 65% overnight stays as required.

Responsibilities

  • Perform onsite services at Esko customers, including new installations and operator training.
  • Conduct electrical, mechanical, and laser optics repairs.
  • Perform preventative maintenance to ensure optimal equipment performance.
  • Implement field upgrades and machine software updates.

Benefits

  • Employee bonus of 8% based on business success as well as annual salary review.
  • Company pension, accident insurance and preventive healthcare (medical, dental, and visual) on day 1.
  • Training and development opportunities.
  • 401K savings plan.
  • Tuition reimbursement from Day 1.
  • Attractive employee referral program.
  • Paid Maternity & paternity pay.
  • Employee events, sports, and social clubs.
  • Employee Assistance Program (legal, financial, and counselling resources).
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