Field Service Engineer - Chantilly, VA

Danaher • Dulles, VA

280d • Remote

About The Position

Field Service Engineer is responsible to maintain, install, and repair instrumentation at both internal and external customer sites, including strategic accounts. This position works independently to resolve all assigned customer and technical issues. Mentors and develops less experienced staff members. This position reports to the District Service Manager and is part of the Field Technical Service organization working remotely to cover Chantilly, VA. In this role, you will have the opportunity to perform high quality installation, repair and maintenance on mass spectrometers, HPLC and/or capillary electrophoresis instrumentation with a solid understanding of Sciex or competitive products. Performs qualifications services and customer training, and responsible for customer satisfaction at strategic accounts. Completes administration duties (logging service activities, expense reporting, inventory, etc.).

Requirements

• Associate's degree (A.S./A.A.S) or Bachelor's degree (B.S./B.A.) in Life Sciences, Chemistry, Engineering or equivalent experience.
• LCMS and/or capillary electrophoresis experience is required.
• Prior experience using and/or servicing mass spectrometry or scientific instrumentation.
• Meet Vendor Credentialing requirements.
• Valid driver's license with an acceptable driving record.
• Ability to travel domestically and internationally, with up to 50% overnight travel.
• Ability to lift up to 50 lbs and perform physical tasks such as walking, climbing, standing, carrying materials, stooping, kneeling, and bending.

Nice To Haves

• Ability to troubleshoot and follow problem-solving procedures.
• Experience with electrical and electrical mechanical technology.

Responsibilities

• Maintain, install, and repair instrumentation at customer sites.
• Resolve assigned customer and technical issues independently.
• Mentor and develop less experienced staff members.
• Perform high quality installation, repair, and maintenance on mass spectrometers, HPLC, and/or capillary electrophoresis instrumentation.
• Conduct qualifications services and customer training.
• Ensure customer satisfaction at strategic accounts.
• Complete administrative duties including logging service activities and expense reporting.

Benefits

• Paid time off.
• Medical/dental/vision insurance.
• 401(k) plan.
• Bonus/incentive pay.
• Flexible remote working arrangements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree