Field Service Engineer 4

Daifuku•Rio Rancho, NM

1d•Onsite

About The Position

To maintain Daifuku and/or other AMHS equipment as a member of the sustaining support team at the customer's facility. This role requires proactively identifying and resolving daily issues to prevent downtime. The Field Service Engineer (FSE) is responsible for error recovery, equipment repairs, and installations of any assigned Continuing Improvement Program (CIP) modifications and upgrades. The FSE works under minimal direction of a crew chief or EIC on site.

Requirements

Must follow safety guidelines established for work area and wear protective clothing when exposed to hazardous materials.
Conform at all times to customer’s safety and cleanliness policies to maintain a safe and clean work environment.
Must be OSHA 10 certified.
Will need to follow and understand posted work rules and procedures.
Must be able to travel for training and/or to assist at other sites as required or requested.
Requires good communication skills (both written and verbal) to interface effectively with customers.
AS/BS degree or technical degree equivalent with 2 - 4 years’ experience or equivalent work experience required.
Microsoft Windows (Required)
Basic Networking Skills (IP addresses/Setting up wireless networks)

Nice To Haves

UNIX, LINUX, QNX, DOS and Server experience (Preferred)

Responsibilities

Maintain and service site specific equipment as a member of the sustaining team by observing the equipment in operation.
Proactively look for, identify and resolve daily issues to prevent downtime.
Listen for problems and execute various test cycle operations.
Use precision measuring and test instruments.
Respond to errors and troubleshoot cause of errors in a timely manner.
Escalate downtime errors following the chain of command on site.
Perform daily Preventative Maintenance (PM’s) on all AMHS systems according to factory and customer specifications as directed by crew chief or EIC.
Complete preventive maintenance requirements on equipment; following site specific procedures, operations manuals.
Maintain accurate service logs and enter them in the database.
Maintain L3 Certification or above on all site equipment and systems.
Continuously update and modify skills as new equipment, policies and procedures are introduced.
Insure proper tracking of parts used to ensure consignment inventory accuracy.
Follow proper stock handling procedures (i.e., stock returns, parts ordering).
Report inventory issues/discrepancies to EIC or SC, and work with them to correct same.
Perform site specific projects, as assigned by the EIC and/or SC (i.e. Writing or verifying procedures, information retrieval for ongoing investigations, etc.).
Assist as needed or required during new or existing equipment installs or modifications in coordination with Installation team.