Field Service Engineer 2

Makino • Boston, MA

410d

About The Position

The Field Service Engineer plays a crucial role in the Customer Support Department, focusing on the installation, maintenance, troubleshooting, and repair of Makino machinery at customer locations. This position requires a customer-oriented professional with strong technical skills and a commitment to providing excellent service.

Requirements

• 3-5 years of experience in mechanical and electrical repair, maintenance, and programming with a CNC machine tool builder or distributor.
• Excellent technical, communication, and presentation skills.
• Ability to read and interpret drawings and schematics.
• Strong analytical and troubleshooting skills.
• Valid Driver's License.

Responsibilities

• Travel to customer locations to install, troubleshoot, maintain, and repair Makino machinery.
• Utilize machine tool manuals, technical documents, and internal resources to research machine issues and determine solutions.
• Ensure proper documentation regarding machine issues, repairs, installation, and troubleshooting techniques.
• Maintain in-depth knowledge of the machine tool industry and Makino product lines.
• Train customers on the functions of the machinery.

Benefits

• Competitive pay
• Generous benefits including medical/dental
• 100% company paid LTD/STD
• 3 weeks vacation and one week personal time
• Bonus program
• Wellness program
• Ongoing training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: No Education Listed