Makino-posted about 1 year ago
Full-time • Mid Level
Boston, MA
Merchant Wholesalers, Durable Goods

The Field Service Engineer plays a crucial role in the Customer Support Department, focusing on the installation, maintenance, troubleshooting, and repair of Makino machinery at customer locations. This position requires a customer-oriented professional with strong technical skills and a commitment to providing excellent service.

  • Travel to customer locations to install, troubleshoot, maintain, and repair Makino machinery.
  • Utilize machine tool manuals, technical documents, and internal resources to research machine issues and determine solutions.
  • Ensure proper documentation regarding machine issues, repairs, installation, and troubleshooting techniques.
  • Maintain in-depth knowledge of the machine tool industry and Makino product lines.
  • Train customers on the functions of the machinery.
  • 3-5 years of experience in mechanical and electrical repair, maintenance, and programming with a CNC machine tool builder or distributor.
  • Excellent technical, communication, and presentation skills.
  • Ability to read and interpret drawings and schematics.
  • Strong analytical and troubleshooting skills.
  • Valid Driver's License.
  • Competitive pay
  • Generous benefits including medical/dental
  • 100% company paid LTD/STD
  • 3 weeks vacation and one week personal time
  • Bonus program
  • Wellness program
  • Ongoing training
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