Field Service Engineer 1 (Non-Exempt)

Onto Innovation • Bloomington, MN

1d

About The Position

Onto Innovation is a leader in process control, combining global scale with an expanded portfolio of leading-edge technologies that include: 3D metrology spanning the chip from nanometer-scale transistors to micron-level die-interconnects; macro defect inspection of wafers and packages; metal interconnect composition; factory analytics; and lithography for advanced semiconductor packaging. Our breadth of offerings across the entire semiconductor value chain helps our customers solve their most difficult yield, device performance, quality, and reliability issues. Onto Innovation strives to optimize customers’ critical path of progress by making them smarter, faster and more efficient. Job Summary & Responsibilities Responsible for ensuring Onto Innovations customers receive a high level of support through real time communication and system knowledge. Install new systems within the US region. Respond to customer requests for tool support and regular maintenance. Provide technical assistance to ONTO's US customers in real time in both onsite and remote situations. Read electrical and hardware schematics. Communicate daily status both internally and externally. Time management in high pressure situations. Flexibility and adaptability.

Requirements

• Ability to identify and use common hand tools.
• Ability to work unsupervised yet within a team setting.
• Troubleshooting experience in electrical, mechanical and software applications.
• Excellent interpersonal & communication skills in a technical environment.
• Ability to utilize all Microsoft Office products including PowerPoint, Word and Excel.
• Ability to travel regularly throughout the US and internationally, approximately 75% of the time.

Nice To Haves

• Field Service experience in the Semiconductor Industry.
• College/University degree in engineering.

Responsibilities

• Ensuring Onto Innovations customers receive a high level of support through real time communication and system knowledge.
• Install new systems within the US region.
• Respond to customer requests for tool support and regular maintenance.
• Provide technical assistance to ONTO's US customers in real time in both onsite and remote situations.
• Read electrical and hardware schematics.
• Communicate daily status both internally and externally.
• Time management in high pressure situations.
• Flexibility and adaptability.

Benefits

• competitive salaries
• comprehensive benefits package
• health, dental, and vision coverage
• life and disability insurance
• PTO
• 401(k) with employer match
• Employee Stock Purchase Program (ESPP)
• wellness initiatives
• Annual bonus opportunities
• potential long-term incentives tied to both company and individual success

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees