About The Position

We are seeking a skilled Field Service Engineer to support installation, startup, maintenance, and troubleshooting of electrical power distribution equipment in critical environments. This role is well-suited for someone who enjoys hands-on technical work, traveling to customer sites, and resolving complex electrical issues. You will act as a key technical resource in the field, ensuring systems operate safely and reliably while maintaining strong communication with both customers and internal teams.

Requirements

  • 3–7+ years of experience in field service, electrical maintenance, or similar roles
  • Strong troubleshooting ability across electrical and mechanical systems
  • Familiarity with 24V, 120V, and 480V systems
  • Basic PLC troubleshooting knowledge
  • Experience working with breakers, fuses, transformers, and related components
  • Ability to read and interpret electrical and mechanical drawings
  • Willingness to travel frequently (75% or more)
  • Valid driver’s license and ability to meet pre-employment screening requirements
  • Strong attention to detail and documentation skills

Nice To Haves

  • Exposure to data center or critical power environments
  • Experience with switchgear, UPS systems, PDUs, or similar equipment
  • Commissioning or startup support experience
  • OSHA or formal safety training
  • A self-directed technician who can work independently in the field
  • Strong problem-solving mindset with a focus on safety and quality
  • Professional communication skills in customer-facing situations
  • Reliable, organized, and detail-oriented approach to work
  • Commitment to continuous learning and improvement

Responsibilities

  • System Installation & Startup Assist with installation and commissioning of electrical distribution equipment
  • Perform system checks, validation, and functional testing
  • Configure and support HMI and control interfaces
  • Ensure all work aligns with applicable electrical codes and safety standards
  • Diagnostics & Field Support Troubleshoot and repair issues involving 3-phase systems, transformers, and distribution equipment
  • Interpret electrical schematics and one-line diagrams to diagnose problems
  • Perform root cause analysis in active operational environments
  • Customer Interaction & Team Collaboration Serve as the on-site technical point of contact
  • Work closely with engineering and support teams to resolve technical challenges
  • Provide guidance and basic training to customer personnel
  • Deliver clear updates on system status, findings, and next steps
  • Reporting & Process Improvement Complete detailed service documentation and reports
  • Track labor, materials, and service activities accurately
  • Identify repeat issues and recommend improvements
  • Contribute to internal documentation and training resources

Benefits

  • 401(k) plan
  • Medical, dental, and vision coverage
  • Life insurance
  • Paid time off
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