FIELD SERVICE COORDINATOR

Hugg & Hall • Little Rock, AR

1d • Onsite

About The Position

Field Service Coordinators function as part of the Service Administration team and are responsible for facilitating field service activities.
This position requires a mixture of dispatch experience, strong organizational skills, and excellent interpersonal and communication skills both internally and to the customer.
In this role, you will:
Assign and Dispatch Field Service Technicians to various customer locations for equipment repair and maintenance.
Monitor Assigned Field Service Technicians daily activities, including tracking job statuses and recording response times.
Perform Service Data Entry, ensuring all details are input into the correct systems with accuracy.

Requirements

• Minimum 3 years experience in dispatch and/or service administration
• Ability to multitask, prioritize, and solve problems in a fast-paced environment
• Excellent computer skills
• Accurate and efficient data entry skills
• High School Diploma or equivalent

Responsibilities

• Assign and Dispatch Field Service Technicians to various customer locations for equipment repair and maintenance.
• Monitor Assigned Field Service Technicians daily activities, including tracking job statuses and recording response times.
• Perform Service Data Entry, ensuring all details are input into the correct systems with accuracy.

Benefits

• Competitive Compensation
• Insurance (Medical, Dental, Vision, and Life Insurances and several supplemental benefits)
• Generous PTO Plan
• Paid Holidays
• 401k with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED