Field Service Coordinator

Chart Industries • Beasley, TX

81d • Remote

About The Position

The Field Service Coordinator is a vital part of the field service team as they provide support in the following areas: purchase orders, order entry, invoicing, project tracking, contract tracking, electronic filing, and some accounting. The ideal candidate would work well with customers and multiple teammates on and off site, thrive in a growing environment, be comfortable with quickly adapting to change from day to day, and have strong detail-oriented skills. This role serves as a liaison between the operation and the finance team.

Requirements

• 2-5 years in an administrative or coordinator position
• Strong computer and data entry skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Word, Excel, Outlook, and Adobe Acrobat
• Proven ability to manage multiple projects across different sites/states
• Experience with Sharepoint, COR360, and M-files is a plus
• Proficient in E-1 system (adding parts, issuing parts, checking supply and demand, pulling up drawings, etc)
• Ability to learn all product lines and sustain the knowledge (bulk, Trailers, Railcars, Trifecta, Package gas, Perma-Cyls, Orca, dosers)
• Cryogenic experience is a plus

Responsibilities

• Administrative support to the field service team
• Log and code workhours for respective work order into E-1 from time tracking system
• Enter orders upon receiving a PO or CC information
• Invoice completed orders
• Work with purchasing to set up new customers and vendors
• File the necessary paperwork to ensure contracts have the proper documentation filed for customer access
• Assist in audit requests
• Leverage internal resources to develop and document newfound improvement processes
• Look for opportunities to continuously improve and streamline routine functions
• Fields customer calls to correct individual/department
• Logs initial notes of customer requirements

What This Job Offers

• Industry: Fabricated Metal Product Manufacturing
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees