Field Service Calibration Technician

MSI Viking • Plymouth, MI

30d • Onsite

About The Position

MSI Viking is a leading supplier of precision measuring technologies. We are a consultative and collaborative sales and service organization focused on understanding the needs of our customers and providing customized solutions. In addition to offering a vast range of metrology products, we provide ISO 17025-accredited calibration, dimensional inspection, and repair services. Plus, we can deliver custom-engineered solutions that leverage advanced automation and control systems, machine vision, and robotic technologies. As a Field Service Technician at MSI Viking, you will be responsible for servicing a variety of machines including but not limited to optical comparators, vision systems, hardness testers, surface plates, and CMMs at customer sites. You will perform installation, calibration, maintenance, troubleshooting, and repairs to ensure they operate accurately and reliably. This includes mechanical, electrical, and software components. Join our team and help us deliver exceptional service to our customers.

Requirements

• Minimum two years related experience
• Strong mechanical and electrical troubleshooting skills
• Strong interpersonal skills
• Self-starter, proactive, productive, punctual
• General familiarity with ISO9001 and ISO/IEC17025 Quality Systems
• Good written and oral communication skills as well as computer skills
• Willing to travel to local and regional on-site locations daily (overnight as needed)
• Overnight stays will be 1 to 3 nights of the week
• Company vehicle will be provided
• Valid driver's license and clean driving record

Nice To Haves

• Precision Measurement Equipment Laboratory (PMEL) training
• CMM calibration and/or repair experience is a plus
• Optical comparator operation and/or calibration experience
• Vision machine operation and/or calibration experience
• Experience with various metrology brands and software, such as Starrett, Micro-Vu, or Mitutoyo
• Proficient in reading and interpreting mechanical and electrical diagrams

Responsibilities

• Servicing a variety of machines including but not limited to optical comparators, vision systems, hardness testers, surface plates, and CMMs at customer sites.
• Perform installation, calibration, maintenance, troubleshooting, and repairs to ensure they operate accurately and reliably.
• Update gage tracking software
• Calculate statistical information regarding uncertainties in calibration using established process
• Generate certifications with gage calibration results
• Interact with internal and external customers to answer questions and calibration related information

Benefits

• Competitive pay based on skills and qualifications
• Paid travel time, including overtime
• Medical, dental, disability, and life insurance
• 401 (k) with Company match
• Paid vacation and company holidays
• Continuing Education Opportunities
• Eligible for up to a $550 bonus per month based on productivity and quality
• $1500 sign-on bonus after a successful 90 days of employment with no attendance or performance issue

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees