Field Service Boom Truck Operator

Sonic Internet + PhoneDallas, TX
143d$24 - $27

About The Position

Field Service Boom Truck Operators visit residential, small business and enterprise level locations to deliver entry infrastructure to customers. This position is a full-time (40 hours per week), non-exempt/hourly role that requires frequent overtime to ensure outstanding customer service. Operators are responsible for operating boom trucks safely, troubleshooting and installing Sonic internet connectivity and phone services, and maintaining communication with dispatch software.

Requirements

  • Ability to read and write.
  • Ability to drive, use tools, climb ladders, stand for extended periods, and crawl under buildings.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to handle heights.
  • Ability to type and use a computer.

Responsibilities

  • Operate boom trucks according to the procedures outlined in the Field Service training handbook while adhering to all company safety policies.
  • Responsible for personal safety, the safety of team members assigned to work from the vehicle, and the safety of company property used at the work site.
  • Troubleshoot and install all Sonic internet connectivity and phone services.
  • Have proficient understanding of dispatch and workflow software.
  • Receive communication of locations and duties from dispatch software and/or personnel.
  • Handle company issued vehicles, tools, and credit cards responsibly.
  • Abide by all safety procedures and report accidents/injuries to supervisor immediately.
  • Maintain correct insurance paperwork and vehicle records on person or in vehicle.
  • Maintain an active California state driver’s license.
  • Maintain a clean driving record as defined by the current Sonic fleet insurance underwriter.
  • Able to lift and carry 75lbs.
  • Communicate effectively with all Sonic workgroups.
  • Ensure all scheduled visits are completed by end of day.
  • Willingness to work overtime.

Benefits

  • Competitive pay and performance-based incentives.
  • Full Benefits package (medical, dental, vision, 401k, profit sharing, and more).
  • Paid training.
  • Collaborative team culture in a dynamic working environment.
  • Career advancement opportunities.
  • Extended education opportunities.
  • Company Paid Pregnancy/Bonding Leave.
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