Field Service Associate

Pixel Intermediate LLC • Norwood, MA

17d • $22 - $25

About The Position

GENDA Americas, is the leading amusement vending service with 55,000+ machines in 15,000+ locations nationwide.  We are seeking a passionate merchandiser who thrives independently and delivers results. Player One Amusement has an immediate full-time opening for the position of Amusement Games Service Tech (FSA). The route position is based out of our office in Norwood, MA, and services the New England market.  As a route technician, you are responsible for managing a designated territory in an efficient and professional manner.

The hiring rate starts at $22 - $25 per hour based on technical experience.

Requirements

• Solid experience managing a route or field service background
• Minimum 2 years of electronics or mechanical repairs
• Minimum 2 years of Cash handling
• Driving record must be clean and upheld
• Detailed and customer service-oriented
• Solid work ethic for being punctual, dependable, and customer-driven
• Efficient at managing a workload with minimal supervision
• Accountable, Productive, and Personable
• Always working accurately and efficiently
• Solid organization skills in managing paperwork, tools, parts, etc.

Nice To Haves

• Experience within the amusement gaming industry is a big plus

Responsibilities

• Repairing equipment and troubleshooting issues, according to skill level.
• Merchandising of gaming equipment (plush and prizes) as needed.
• Maintain amusements equipment at customer locations in good working order, product stocked in all dispensing equipment and company policies adhered to for cleaning and aesthetics.
• Responsible for accurate route collections of monies, adhering to proper cash handling procedures.
• Establish and maintain professional relationship with locations and staff.
• Detailed record keeping of all meters.
• Complete follow up as assigned.
• Ensure each location is set up to maximize revenue and earning potential through location rotations and promotion opportunities.
• Find new leads as available.

Benefits

• Company vehicle will be provided to facilitate the completion of your job duties
• Health insurance (medical, dental, vision)
• Life insurance and disability coverage
• 401(k) + company match
• Paid time off including vacation, sick pay & paid holidays
• Partially paid pregnancy disability leave
• Flexible hours

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees