Field Service Associate

Pixel Intermediate LLC • Norwood, MA

6d • $22 - $25

About The Position

Player One Amusement Group has an immediate full-time opening for the position of Amusement Games Service Tech (FSA). The route position is based out of our office in Norwood, MA, and services the New England market. As a route technician, you are responsible for managing a designated territory in an efficient and professional manner that includes driving to Player 1 partners to provide appropriate repairs, merchandise, and collections.

The hiring rate starts at $22 - $25 per hour based on technical experience.

P1AG employs over 400 people in 21 offices throughout Canada and the United States. One of North America’s leading providers of interactive video, redemption, amusement gaming and vending equipment, it specializes in solution servicing and design for a wide range of customers in the theatrical exhibition vertical as well as community-based entertainment destinations such as bowling centers, restaurants, arcades, shopping centers and water parks.

Requirements

• High School or equivalent
• Solid experience managing a route or field service background
• Minimum 2 years of electronics or mechanical repairs
• Minimum 2 years of Cash handling
• Driving record must be clean and upheld
• Detailed and customer service-oriented
• Solid work ethic for being punctual, dependable, and customer-driven
• Efficient at managing a workload with minimal supervision
• Accountable, Productive, and Personable
• Always working accurately and efficiently
• Solid organization skills in managing paperwork, tools, parts, etc.

Nice To Haves

• Experience within the amusement gaming industry is a big plus

Responsibilities

• Repairing equipment and troubleshooting issues, according to skill level.
• Merchandising of gaming equipment (plush and prizes) as needed.
• Maintain amusements equipment at customer locations in good working order, product stocked in all dispensing equipment and company policies adhered to for cleaning and aesthetics.
• Responsible for accurate route collections of monies, adhering to proper cash handling procedures.
• Establish and maintain professional relationship with locations and staff.
• Detailed record keeping of all meters.
• Complete follow up as assigned.
• Ensure each location is set up to maximize revenue and earning potential through location rotations and promotion opportunities.
• Find new leads as available.

Benefits

• Company vehicle will be provided to facilitate the completion of your job duties
• Health insurance (medical, dental, vision)
• Life insurance and disability coverage
• 401(k) + company match
• Paid time off including vacation, sick pay & paid holidays
• Partially paid pregnancy disability leave
• Flexible hours

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees