Field Service Action Analyst

Ford • Dearborn, MI

4d • $84,480 - $162,120 • Hybrid

About The Position

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
This role is critical in ensuring the successful implementation of Field Service Action Analyst (FSAs) and plays a key part in the overall supply chain management process. If you are a motivated and experienced professional with a passion for supply chain management, we encourage you to apply for the Field Service Action (FSA) position.
The Field Service Action (FSA) Analyst is responsible for leading Part Supply & Logistics (PS&L) Supply Chain Management (SCM) activities surrounding potential and launched FSAs. They are responsible for handling, escalating, and resolving issues by working cross-functionally with other Ford Departments (within and outside of FCSD) and external entities.

Requirements

• Associate’s degree or combination of education and equivalent experience
• 3+ years of experience in Supply Chain Management (Part Supply & Logistics, Material Planning & Logistics, etc)
• 2+ years of experience using Windows programs (Excel, Word, Access)
• 2+ years of experience in other Part Supply & Logistics Functions (Operations, Supplier Technical Assistant, Purchasing, Product Analysis, etc.)

Nice To Haves

• Bachelor’s degree
• Knowledge of or the ability to learn current systems (SAP, MMP, Aurora, COPIS, Tracklite, etc.)
• Ability to interpret data, evaluate actions and reach logical conclusions
• Ability to demand accountability from all stakeholders
• Ability to positively affect a team
• Highly motivated, goal-oriented and self-directed
• Effective organizational and time management skills required to manage multiple high priority responsibilities concurrently in a fast-paced environment
• Excellent oral and written communication skills relating to the team and upper management

Responsibilities

• Develop & implement part availability strategies to satisfy launch requirements
• Translate data provided by upstream functions into forecasts that can be used to develop an appropriate inventory plan for the program
• Coordinate with other PS&L activities (FCSD Purchasing, Product Analyst, STA, etc.) to ensure that appropriate functions are completed to address issues proactively
• Obtain and communicate plans from suppliers to upstream functions, enabling a coordinated launch effort
• Communicate with PS&L operations and other stakeholders to ensure there is alignment on the launch/deployment of programs
• Work to ensure that appropriate part supply is maintained after program launch

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree