Field Sales Representative

NOV•Robstown, TX

About The Position

FIELD SALES REPRESENTATIVE General Overview: The purpose of the Field Sales Representative is to: To manage opportunities and issues across the entire range of Downhole solutions and to work alongside Area Operations, Sales, Evaluation Engineering and Optimization Teams; To increase the penetration of customer spend with accounts respective to the region across all Downhole product solutions; Communicate Downhole objectives, business model, and technologies clearly within the customer organization at primarily the field/rig levels; To focus internally within Downhole and with customers to ensure a high degree of communication across a wide range of issues focused on Customer Satisfaction, including on-time delivery, product availability, problem resolution, solution creation and implementation, and process design and redesign; Establish a relationship within the Area's strategic customers and become the focal person and advocate between operations, manufacturing, global account management and the Downhole management team; Ensure that effective processes are in place that communicate customer needs and delivery of Downhole products and services; Responsibility to become an expert in drilling applications and marketing of products & services applicable to applications in the area of coverage; Evaluate and provide information on the performance of experimental products, customer complaints, standard product and competitor's products; Assist in training and mentoring Sales, Operations, Evaluation Engineering Teams; Become an integral part and valuable Leader of the NAM Organization

Requirements

A Field Sales Representative requires relevant industry and general business experience, high-level selling experience, and broad technical knowledge regarding Downhole products and service offerings.
The position requires the incumbent to have a minimum of 3 years in a technical sales role and a minimum of 5 years in the industry.
This position will require travel as necessary.
Observes safety regulations, wears required safety equipment, encourages safe working practices, corrects obvious hazards immediately or reports them to Management.
Adheres to all HSE requirements.
MS Office Suite

Responsibilities

Communicate and work with the Area Sales/Ops/Engineering/Optimization/Agent organizations to ensure that there is a clear understanding of the customer's plans and activities
Facilitate communication with the Teams to ensure clarity around goals, issues, and opportunities
To manage and update Account and Solution Summaries on the Global Accounts and strategic accounts within the Area
Focus regular actions on special relationship initiatives that will take the relationship to the next level
To work with the Area Sales Team in building strategies to produce results and generate revenue around all Downhole product solutions
Maintain consistent communication with Engineer and Sales Management Teams concerning issue resolutions and current status of opportunities
Maintain strict confidentiality according to internal policy for Area customers
Observes safety regulations, wears required safety equipment, encourages safe working practices, corrects obvious hazards immediately or reports them to Management while always adhering to all HSE requirements
Mentor/supervise employees as related to area technical function
Monitor tool performance and report trends to product center through periodic reporting or on a case-by-case basis as necessary
Manage and coordinate field trials for new tools
Manage and coordinate the gathering of competitor's performance data
Gather and collect downhole tool market share data information Assist the sales force with detailed performance studies for optimization of drilling performance for critical or strategic applications
Assist in the assembly of case histories and outstanding run reports for internal and external use
Promote the technical image of NOV in the local area through membership in industry groups, technical papers and local publications
Provide technical applications support to sales through customer visits and Presentations
Provide rig site sales assistance.