Field Sales Manager

Astound Broadband
5d

About The Position

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the The Field Sales Manager plays a critical role at the intersection of strategy and field execution. This leader enables, supports, and coaches field sales teams while converting company growth strategies into actionable, measurable plans. The role partners closely with Sales, Marketing, Finance, and Operations to optimize territories, coverage models, incentives, and sales motions—ensuring field teams are aligned to the highest‑value opportunities and executing consistently. This manager will design, modify, and implement strategic and tactical execution plans that drive sustainable revenue growth and advance company performance objectives. Lead and support assigned field sales teams to drive revenue growth and productivity. Deliver channel performance to budget (Subs, LOBs, Revenue). Coach representatives and frontline leaders on sales strategy, pipeline discipline, and deal execution. Reinforce sales methodology, operating rhythms, and performance standards. Serve as a strategic escalation point for complex deals and market-level challenges. Translate corporate and sales strategies into field-ready priorities, plays, and operating plans to improve Internal and Contractor DSR productivity. Partner with Sales Leadership to design and deploy territory, coverage, and capacity models. Drive adoption of new sales motions, offers, tools, and GTM initiatives. Support the rollout of compensation plans, quotas, and incentive structures. Standardize and scale processes, playbooks, and best practices across markets. Monitor key performance metrics (pipeline health, conversion rates, productivity, attainment). Identify performance gaps, trends, and improvement opportunities. Develop action plans to address underperformance and replicate success patterns. Present insights and recommendations to senior leadership. Ensure strong feedback loops between HQ and field teams. Serve as the channel point of contact for Mobile and new product launches. Partner with Marketing on demand strategy, lead flow, and field campaign execution. Collaborate with Finance on forecasting, quota setting, and ROI analyses. Work with Sales Enablement and Operations on tools, processes, and training initiatives. Act as the “voice of the field” to influence strategy, prioritization, and resource allocation. Actively support, promote, and advance all aspects of Astound’s Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered. Other duties as assigned.

Requirements

  • 5–7+ years of experience in sales, sales strategy, revenue operations, or field sales leadership.
  • 3+ years managing or directly influencing field sales or omni‑channel teams.
  • Experience partnering with Sales, Marketing, and Finance in a matrix environment.
  • Experience in Direct Sales, SMB, or subscription‑based business models.
  • Background in territory design, incentive planning, or GTM strategy.
  • Experience using AI to automate or enhance analysis.
  • High school diploma or equivalent required

Nice To Haves

  • Bachelor's degree or equivalent experience, preferred.
  • MBA or digital certifications are a plus.

Responsibilities

  • Lead and support assigned field sales teams to drive revenue growth and productivity.
  • Deliver channel performance to budget (Subs, LOBs, Revenue).
  • Coach representatives and frontline leaders on sales strategy, pipeline discipline, and deal execution.
  • Reinforce sales methodology, operating rhythms, and performance standards.
  • Serve as a strategic escalation point for complex deals and market-level challenges.
  • Translate corporate and sales strategies into field-ready priorities, plays, and operating plans to improve Internal and Contractor DSR productivity.
  • Partner with Sales Leadership to design and deploy territory, coverage, and capacity models.
  • Drive adoption of new sales motions, offers, tools, and GTM initiatives.
  • Support the rollout of compensation plans, quotas, and incentive structures.
  • Standardize and scale processes, playbooks, and best practices across markets.
  • Monitor key performance metrics (pipeline health, conversion rates, productivity, attainment).
  • Identify performance gaps, trends, and improvement opportunities.
  • Develop action plans to address underperformance and replicate success patterns.
  • Present insights and recommendations to senior leadership.
  • Ensure strong feedback loops between HQ and field teams.
  • Serve as the channel point of contact for Mobile and new product launches.
  • Partner with Marketing on demand strategy, lead flow, and field campaign execution.
  • Collaborate with Finance on forecasting, quota setting, and ROI analyses.
  • Work with Sales Enablement and Operations on tools, processes, and training initiatives.
  • Act as the “voice of the field” to influence strategy, prioritization, and resource allocation.
  • Actively support, promote, and advance all aspects of Astound’s Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.
  • Other duties as assigned.

Benefits

  • 401k retirement plan, with employer match
  • Insurance options including: medical, dental, vision, life and STD insurance
  • Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
  • Floating Holiday: 40 hours per year
  • Paid Holidays: 7 days per year
  • Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
  • Tuition reimbursement program
  • Employee discount program
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