Field Sales Engineer

Chamberlain Group

13d•Remote

About The Position

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. As a Field Sales Engineer in Chamberlain Group's Access Control Business, you will be a key technical resource for our field sales team. You will play a crucial role in understanding and addressing customer needs, providing technical expertise, and contributing to the success of our access control solutions in the market. This role involves collaboration with the sales team, customers, and internal stakeholders to ensure the effective promotion and sale of Chamberlain Group's full line of Access Control products, including Hardware Intercoms/accessories and the myQ Community SaaS platform.

Requirements

Bachelor's degree in Engineering, Business, or a related field; Master's degree in Computer Science preferred
5+ years with experience in a technical sales or field sales engineering roles
Security and Access Control experience
Strong understanding of access control systems, gate operators, and related technologies
Excellent leadership, communication, and interpersonal skills
Ability to collaborate effectively with cross-functional teams
Demonstrated success in developing and implementing training programs
Up to 50% travel required

Nice To Haves

Proven experience in a technical sales or field sales engineering leadership role
Bi-lingual in Spanish

Responsibilities

Provide technical expertise and support to the field sales team in promoting and selling Chamberlain Group's access control products.
Conduct product demonstrations and presentations to showcase product features and benefits.
Perform all pre-sales technical requirements including: site walks, architectural drawing reviews, solution design and technical guidance
Engage directly with end users and integrators to understand their specific needs and challenges.
Build and maintain strong customer relationships to enhance customer satisfaction and loyalty.
Assist in the creation of sales collateral, training programs, technical documentation, and competitive product comparisons/battle cards.
Work closely with internal teams, including product management and engineering, to communicate customer feedback and market insights.
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Protect Chamberlain Group’s reputation by keeping information confidential.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Contribute to the team effort by accomplishing related results and participating on projects as needed.