Field Robotics Engineer - Midwest

Carbon Robotics•Seattle, WA

5d•$82,000 - $105,000

About The Position

As a Field Robotics Engineer at Carbon Robotics you are responsible for ensuring customer success via successful implementation and support of Carbon Robotics Equipment. You'll be responsible for owning, scheduling, and prioritizing maintenance tasks on the Laser Weeders as well as owning and ensuring successful implementations. This includes training of operators, making usage recommendations based on agronomic knowledge and implementing set up. You will also act as a liaison to engineering and product departments by communicating customer wishes and complaints, equipment performance and pain points or bottlenecks.

Requirements

Strong understanding of electrical and mechanical systems.
Ability to read and interpret electrical diagrams.
Ability to clearly communicate over different platforms with a large set of stakeholders
Requires the ability to manage multiple projects, and the ability to solve an array of technical, personnel, and customer related problems.
HVAC experience
Proficient in brazing and soldering for copper and refrigeration lines
Experience with residential or commercial refrigeration systems
Ability to clearly document issues and processes in an organized manner
Thrives in a collaborative, team-oriented environment where communication, trust, and accountability are valued.
2+ years experience in agriculture working with growers, farming equipment, and HVAC desired
Sales acumen with ability to deliver compelling demonstrations and address technical questions from prospective growers about our products to facilitate a sale
Excellent people skills that allow you to develop rapport and build trust with growers and dealers
Mechanically inclined; Able to troubleshoot and fix problems with Carbon Robotics Laser Weeding equipment
Computer literate and capable of installing and updating software, uploading logs and tagging images
Flexible and adaptable; effective in a startup environment with limited resources
Comfortable driving a truck and trailer to transport equipment to grower fields for demos and deliveries
EPA Certification
Travel Required at 70 percent plus

Responsibilities

The training of operators and all farm personnel required to successfully implement the use of Carbon Robotics equipment to growers.
Serve as the lead point of contact for assigned accounts.
The ability to learn and teach every facet of usage of equipment, from transportation, maintenance to field utilization and operation.
To schedule, coordinate and prioritize bi-weekly maintenance tasks on Laser Weeders in collaboration with the support team.
Ownership of quality of work
Report immediately to Support and Ops Management teams any event, condition, or circumstance that could injure another employee, damage Carbon Robotics equipment, reduce customer confidence, impair service, etc.
Make recommendations to improve support processes.
Make recommendations to improve Laser Weeder reliability.
Troubleshoot and report weeding quality issues in collaboration with support

Benefits

Competitive salaries
Pre-IPO Stock Options
Generous Benefits:
Fully-paid medical, dental, and vision insurance premiums for you and all dependents
Choice of PPO or HDHP/HSA
Virtual Care - Doctor on Demand
Employee Assistance Program
Mental Health HRA
Restricted Healthcare Travel support
Menopause Support
Life Insurance
Long Term Disability
Flexible PTO
401(k) plan
Pet Insurance
Commuter Benefits