Field Reimbursement Manager

ExecuSearch of ChicagoNew Orleans, LA
2d

About The Position

We’re looking for a Field Reimbursement Manager to help our client expand what’s possible for patients with serious diseases. In this role, you will have a unique opportunity to support patient access to prescribed treatment and deliver upon an industry leading patient experience for patients battling serious and rare diseases.

Requirements

  • Bachelor’s Degree
  • 5+ years’ hands-on experience in reimbursement and patient access, market access, specialty pharmacy, or physician/system account management.
  • Experience navigating payer reimbursement process, preferably Medicare Part D (pharmacy benefit design and coverage policy)
  • Experience with specialty products acquired through specialty pharmacy networks and experience working with HCP offices
  • Proven record of success through cross functional collaboration and execution
  • Patient-centric and service-oriented mindset, with a high degree of emotional intelligence and empathy
  • Exemplary interpersonal and listening skills
  • Strong communication (written and verbal), and presentation skills
  • Understanding of patient privacy laws including HIPAA and similar state laws
  • High enthusiasm with a drive to success within a team – demonstrated ability to reach common goals in collaboration with multiple therapeutic specialists, sales leadership, market access, and patient support services colleagues
  • Highly organized with a strong attention to detail
  • Highly proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Nice To Haves

  • Product launch experience preferred, but not required

Responsibilities

  • Assist in resolution of patient-specific access barriers to the Company's products as prescribed by HCP
  • Educate HCP office staff about prior authorization & appeals process, how to access related forms, and high-level information about submission procedures and reauthorization requirements. This may require travel to identified HCP offices to address patient specific issues
  • Work compliantly and proactively to identify and resolve patient access and reimbursement issues, within assigned geography
  • Provide appropriate factual process information to HCP office utilizing Personal Health Information (PHI), with appropriate patient consent
  • Serve as reimbursement expert for patient support services team for assigned geography/plans
  • Monitor patient start trends in assigned geographies/plans, and collaborate with Market Access team to proactively address emerging patient access challenge
  • Maintain up-to-date repository of plan-specific reimbursement criteria, forms, and submission procedures
  • Comply with the Company’s reimbursement support policy and rules of engagement
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