Field Reimbursement Manager - Shockwave (West)

Johnson & Johnson•Santa Clara, CA

3d•$117,000 - $231,000•Remote

About The Position

Johnson and Johnson is currently seeking the best talent for a Field Reimbursement Manager within the Johnson & Johnson MedTech organization. About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech This is a field-based remote role available in CA, AZ and TX regions within the United States. While specific cities are listed in the Locations section for reference, please note that they are examples only and do not limit your application. We invite candidates from any location to apply. Position Overview The Field Reimbursement Manager is responsible for contributing to the development and execution of strategic reimbursement initiatives that lead to improved patient and market access of Shockwave Medical products. This highly visible role will work with internal and external customers at the field level on strategic coding, coverage, and reimbursement issues. This position plays a key role in supporting patient access to our therapies and devices by providing expert reimbursement and access support to Office-Based Labs (OBLs) and physician practices. This role ensures that customers understand coverage, coding, and payment pathways; resolving access barriers; and helping facilities integrate appropriate reimbursement processes to support sustainable adoption across Shockwave’s portfolio of products

Requirements

Bachelor’s degree in Business, Economics, or a health-related subject.
Experience in healthcare, insurance, and/or reimbursement field with emphasis on coding, coverage, and payment issues; medical device experience preferred.
5–7 years of reimbursement policy and/or payer experience within a medical device company, healthcare provider, or healthcare consulting firm.
At least 3 years of field reimbursement experience in an OBL setting.
Working knowledge of healthcare economics, managed care and government payer business practices, health policy development, and advocacy.
Ability to interpret and translate billing, coding, coverage, and payment information and communicate these concepts to all levels of the organization.
Ability to work in a fast-paced, demanding environment and manage high-pressure situations with internal and external customers.
Ability to work independently and problem-solve with minimal supervision in a field-based role with significant visibility to sales leadership.
Strong analytic and investigative skills; able to resolve complex issues.
Ability to translate complex reimbursement information into actionable strategies and tactics through exceptional written and verbal communication.
Strong organizational and prioritization skills; detail- and deadline-oriented.
Travel up to 50% may be required.

Nice To Haves

Agility Jumps
Coaching
Commercial Awareness
Competitive Landscape Analysis
Cross-Functional Collaboration
Customer Intelligence
Global Market
Go-to-Market Strategies
Health Economics
Health Intelligence
Market Knowledge
Market Opportunity Assessment
Pricing Strategies
Process Improvements
Regulatory Compliance
Strategic Change
Strategic Thinking
Technical Credibility

Responsibilities

Reimbursement Tools & Materials Provide input and assist in developing reimbursement materials and tools for customers (Physicians, Coding Staff, Administrators, etc.) and the field sales team. Identify educational needs of priority accounts and use approved Shockwave tools to deliver relevant training and education on coding, billing, and reimbursement. Develop a monthly report of provider activities, including regional trends and developments, to support quarterly updates to Senior Leadership.
Reimbursement and Access Support Develop and implement reimbursement strategies and tactics aligned with Sales leadership to minimize or remove coding, coverage, and payment barriers for Shockwave products and therapies. Serve as the primary field-based expert for reimbursement, coding, and coverage related to the company’s portfolio in the OBL setting. Educate OBL administrators, billing managers, and healthcare providers on correct use of HCPCS, CPT, ICD-10 codes, modifiers, and documentation requirements. Support customers in navigating Medicare, Medicaid, and commercial payer coverage policies and prior-authorization requirements. Provide one-on-one and group training on prior authorization, claim submission, appeals, and payment processes. Identify, triage, and resolve access barriers in collaboration with internal reimbursement support teams. Identify key issues and trends with commercial and government payers; determine and implement appropriate solutions. Conduct webinars for new and existing customers (frequency based on customer need) and track/report attendance.
Field Education and Relationship Management Partner with sales, marketing, and clinical teams to ensure a seamless customer experience and compliance. Build and maintain strong relationships with OBL administrators, billing leads, and payer representatives; ensure tracking through CRM systems. Deliver in-person and virtual reimbursement workshops and policy update sessions. Monitor and communicate payer landscape changes relevant to the OBL/ASC site of service.
Cross-Functional Collaboration Collaborate with Market Access, Health Economics, Medical Affairs, and Compliance teams. Provide field insights on reimbursement trends and OBL operational models. Work with Marketing colleagues on strategies addressing the needs of key Government, Healthcare Agencies, and Commercial Stakeholders, influencing economic and policy decisions on product coding and reimbursement. Participate in initiatives supporting new product launches, coding applications, and payment advocacy efforts. Perform other duties as required. Ensure compliance with corporate and regulatory requirements.

Benefits

medical
dental
vision
life insurance
short- and long-term disability
business accident insurance
group legal insurance
consolidated retirement plan (pension)
savings plan (401(k))
long-term incentive program
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member
Caregiver Leave – 10 days
Volunteer Leave – 4 days
Military Spouse Time-Off – 80 hours