Field Property Claims Adjuster: Portland, OR

Farmers Insurance • Portland, OR

415d • $54,704 - $54,704

About The Position

Farmers Insurance is seeking customer service-focused individuals to join our team as Field Property Claims Adjusters. This role involves conducting investigations into property damage by visiting policyholders' homes, utilizing claims handling software, and negotiating settlements. The position offers flexibility and independence, allowing employees to work outside of a traditional desk job while contributing to a high-performance culture that values results and accountability.

Requirements

• High School diploma or equivalent required; Bachelor's Degree preferred.
• Excellent customer service experience, preferably in a retail environment.
• Construction or insurance experience is highly desirable and preferred.
• Excellent communication skills - both oral and written.
• Computer literate: MS Word, Excel, Outlook.
• Proficiency with smartphones and applications.
• Eagerness to learn about insurance policies and property damage from the inside out.
• Outgoing personality that enjoys interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license and bondable.

Nice To Haves

• Bilingual (Spanish and English) candidates will be eligible to earn additional multilingual pay.

Responsibilities

• Conduct virtual and field-based investigations by visiting policyholders' homes to investigate property damage.
• Use claims handling software, a Farmers company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
• Represent the Company from a public relations standpoint and conduct oneself as a member of Management at all times.
• Use strong customer service skills to negotiate with policyholders to settle the claim.

Benefits

• Competitive salary commensurate with experience, qualifications, and location.
• Bonus opportunity based on company and individual performance.
• 401(k) plan.
• Medical, dental, and vision insurance.
• Health Savings and Flexible Spending Accounts.
• Life insurance.
• Paid time off.
• Paid parental leave.
• Tuition assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED