Field Package Sales Manager- Southlake Mall

Capital Vacations • Merrillville, IN

12d • $17 • Onsite

About The Position

Under general supervision, the Field Package Sales Agent represents Capital Vacations at a permanent mall kiosk location. The agent engages with shoppers and visitors to promote vacation ownership opportunities, generate qualified leads, and sell promotional vacation packages. This role focuses on delivering exceptional customer service, achieving sales goals, and maintaining a professional presence consistent with company policies and brand standards. Pay $16.60 per hour PLUS commissions

Requirements

• High School Diploma or equivalent required.
• Minimum of six (6) months of experience in sales, marketing, customer service, or a related field required.
• Proficient in Microsoft Word, Excel, and Outlook, and able to operate standard office equipment.
• Excellent customer service and communication skills with confidence in public interactions.
• Strong initiative and ability to adapt in a retail environment.
• Capable of working independently while following management direction.
• Strong problem-solving and time management skills.
• Professional appearance and a positive, engaging demeanor.
• Highly motivated, energetic, and competitive with a passion for achieving sales success.

Responsibilities

• Proactively engages mall guests to introduce them to Capital Vacations programs, promotions, and vacation opportunities.
• Effectively communicates program details and benefits, providing a positive and informative customer experience.
• Maintains a strong knowledge of Company programs, systems, services, and resorts to confidently present information.
• Follows the Company-approved sales script and marketing presentation standards.
• Consistently meets or exceeds lead generation and sales performance goals.
• Ensures the kiosk area remains clean, organized, and visually aligned with Company brand guidelines.
• Accurately completes all required training, compliance courses, and reporting documentation.
• Adheres to Company policies, procedures, and professional conduct standards.
• Performs other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees