Field Operations - USA - General Interest Application

AvantStay • Los Angeles, CA

107d

About The Position

AvantStay delivers world class, authentic, tech-enabled short-term rental (STR) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer. AvantStay is always looking for exceptional talent to join our Field Operations management team. Applicants must live & work in the United States, ideally within driving distance of one of our markets.

Responsibilities

• Supervising and managing market staff, including hiring, training, coaching, and evaluating performance and delegating tasks to field operations personnel.
• Serving as the main point of contact to establish and cultivate relationships with AvantStay homeowners.
• Supervising the progress and rectification of guest and/or homeowner issues and escalations, ensuring they are resolved within the designated time frame.
• Supervising and coordinating housekeeping or routine vacation rental maintenance tasks.
• Collaborating with other teams and evaluating maintenance, groundskeeping, and housekeeping operations at each property within the select market.
• Carrying out essential administrative duties to support daily operations and assigning tasks to team members as necessary.

Benefits

• Competitive compensation including base salary, performance bonus, and growth bonuses
• Generous company-sponsored insurance (medical, dental, vision, life, etc.)
• Flexible paid time off
• Complimentary and discounted stays at AvantStay properties
• Pre-tax retirement savings plans offered via Betterment
• Paid parental leave
• Fitness reimbursement
• Cell phone reimbursement
• Mileage reimbursement

What This Job Offers

• Job Type: Full-time
• Number of Employees: 501-1,000 employees