Field Operations Technician
About The Position
Responsible for supporting and maintaining small cell & DAS Networks that are currently serving, the Nation’s largest Wireless Carriers. Year-round objectives to include, first response to outages and impairments, along with making the needed repairs to the assigned networks. Annual Preventative Maintenance inspections, to remote DAS/SC equipment and host related equipment. Various computer related administrative tasks, i.e. uploading photos and documents, using GUI pages along with many web-based tools. Safe work practices must be applied to the completion of all work-related tasks, along with integrity, quality and attention to details.
Requirements
- High School Degree or equivalent required
- A valid state driver’s license required
- Two (2) or more years of experience in one or more of the following fields: wireless communications, outside plant fiber optic installations, repair, testing and troubleshooting.
- Knowledge of radio transmitters, receivers, antennas, electronic theory, fiber optic theory
- Ability to safely drive and operate a DOT compliant boom truck, in the public right of way.
- Ability to work closely with and provide guidance to vendors both on-site and remotely
- Ability to analyze and understand PIM/Sweep test data
- Ability to communicate both verbally and in writing in a clear and concise manner
- Skilled in trouble ticket or work order systems
- Exposure to network monitoring systems
- Ability to work independently with minimal guidance, while managing time for maximum efficiency.
- DOT Certification
- OSHA Certifications
- Fiber Optic Experience
- PIM or Antenna analyzer certifications
- Skilled in trouble ticket or work order systems
- Exposure to network monitoring systems
Nice To Haves
- Associates degree, two-year technical degree or equivalent military/special electronics training experience strongly preferred
Responsibilities
- Perform all activities in a manner to ensure the safety of yourself, your team, your customers and the public.
- Respond to all network outages, impairments and emergencies in the DAS/SC network you are assigned.
- Complete all assigned annual preventative maintenance inspections thoroughly and accurately, to Crown standards.
- Operation and understanding of RF and fiber related test equipment, such as PIM analyzer, Antenna analyzer, RF power meter, Spectrum analyzer, Signal generator, OTDR, Fusion splicer, Optic power meter.
- Operate PC or similar devices to gain access to DAS/SC network and complete assigned administrative tasks.
- Work efficiently and effectively with cross functional departments and peers.
- First line acceptance of all new and modified networks using the Network Handoff Process.
- Ensure timely acceptance of all assigned tickets and meet all SLA, Resolve and MTTRs in you assigned area
Benefits
- Employees (and their families) are eligible for medical, dental, vision, and basic life insurance.
- Employees are able to enroll in our company’s 401k plan.
- Employees will also receive a minimum of 18 days of paid time off each year and 12 paid holidays throughout the calendar year.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
