Field Operations Technician II

OWL Services•Des Moines, IA

About The Position

Executes diverse Field Operations projects within Waste Solutions, specializing in fuel restoration services for retail, commercial, and private fueling facilities. Ensures exceptional customer service through direct on-site client interaction. Responsibilities include conducting pre-job site assessments, operating specialized equipment, providing emergency response, and supporting petroleum, heavy industrial, and incident response operations regionally as required.

Requirements

Education: Requires a high school diploma.
Experience: 1-4 years of experience in the field or in a related area.
Licenses/Certifications: HAZWOPER 40 certification required prior to hiring, CDL-A license with hazardous waste endorsement required prior to hiring.
Technical Abilities: Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Able to perform manual labor, heavy equipment inspection and operation and basic administrative tasks using mobile devices.
Autonomy/Direction: Typically reports to a supervisor or manager. Relies on instructions and pre-established guidelines from senior Technicians in the field to perform the functions of the job. Works under intermittent supervision. Primary job functions periodically require exercising independent judgment and making tactical decisions in the field without assistance. Must have the ability to travel overnight over 50%. Must have the ability to be on-call 24-7 for emergency response on a rotational basis.

Responsibilities

Incident Response: Responds to calls for spill cleanup including hazardous materials. Follows company directions from the Environmental division and prescribed partners on cleanup methodology. Customer Service: Communicates effectively with customers on site in a professional, friendly, helpful manner. Ensure all Seneca employees follow site and customer policies and procedures.
Transport HAZMAT: Transport hazardous materials and other various chemicals that may be presented to Seneca Companies for transport and be responsible for the DOT Laws applicable to such.
May conduct fuel restoration or product containment services as needed.
Safety Management: Inspect, maintain and wear appropriate personal protective equipment (PPE) as required. Ensure peers and subcontractors are protected and have the responsibility and authority to stop work being deemed unsafe. Equipment inspection, maintenance and operation: May operate large vehicles including vacuum trucks, semis and other heavy equipment. Inspect equipment before and after operation and documents deficiencies in accordance with DOT regulations and company policy. May be assigned responsibility for a single company vehicle which includes responsibilities for routine maintenance and cleaning.
Mobile device-based administration and documentation: Utilizes mobile devices to plan, track and document job data including vehicle maintenance and operation, work order progress, personnel status and working hours. Responds to a variety of communication methods such as email, text messages, phone calls and application alerts in an appropriate time frame. Completes safety training and documentation on time.
Other duties as assigned.