Field Operations Supervisor

Gridware
13d$100,000 - $120,000

About The Position

The Field Operations Supervisor is responsible for leading Gridware’s day-to-day field deployment operations. This role will be part of a team consisting of two other field supervisors. This person will be hands-on in the field while managing and mentoring Field Operations Specialists who support the installation of Gridscopes. The role blends operational execution, people management, logistics coordination, and continuous process improvement. This is a highly operational role for someone who thrives in the field, takes ownership, and can translate plans into reliable execution.

Requirements

  • 5+ years of experience in field operations, installations, or technical deployments
  • 2+ years of experience leading or managing field technicians or crews
  • Comfortable working outdoors and in utility or industrial environments
  • Strong troubleshooting and problem-solving skills
  • Excellent organizational and communication skills
  • Willingness to travel frequently (50-75%) and work flexible hours as needed
  • Valid driver’s license

Nice To Haves

  • Experience working with utilities, electrical infrastructure, or grid-adjacent hardware
  • Experience scaling field teams or building SOPs from the ground up
  • Background in construction, telecom, renewables, or utility operations

Responsibilities

  • Lead, train, and manage Field Operations Specialists performing Gridscope installations
  • Set daily/weekly field priorities and ensure work is executed safely and efficiently
  • Conduct ride-alongs, on-site coaching, and performance feedback
  • Serve as the primary point of escalation for field issues
  • Oversee and participate, as needed, in Gridscope installations
  • Ensure installations meet Gridware quality standards
  • Review and validate field specialist installations to ensure collected data is without error
  • Coordinate access and schedules with internal project managers and utility partners
  • Own field workflows, documentation, and standard operating procedures (SOPs)
  • Track installation progress, field metrics, and operational KPIs
  • Identify inefficiencies and continuously improve field processes
  • Partner closely with Engineering, Product, and Customer Success to provide field insights and learnings
  • Provide structured feedback from the field to improve product design and deployment processes
  • Support pilot programs, new product rollouts, and process scaling efforts
  • Enforce safety policies and best practices
  • Submit incident reports when necessary
  • Lead safety briefings and trainings as needed

Benefits

  • Health, Dental & Vision (Gold and Platinum with some providers plans fully covered)
  • Paid parental leave
  • Alternating day off (every other Monday)
  • “Off the Grid”, a two week per year paid break for all employees.
  • Commuter allowance
  • Company-paid training
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