Field Operations Supervisor

New Flyer

2d

About The Position

New Flyer is North America's heavy-duty transit bus leader and offers the most advanced product line under the Xcelsior® and Xcelsior CHARGE® brands. It also offers infrastructure development through NFI Infrastructure Solutions™, a service dedicated to providing safe, sustainable, and reliable charging and mobility solutions. Further information is available at www.newflyer.com.
POSITION SUMMARY:
Responsible for the supervision of all field operations executed by the New Flyer Toronto, Ontario, Canada Service Org. Executes on and oversees a field plan that exceeds the contract requirements for PDI, warranty and retrofit work. Establish and manage a strong, successful customer relationship with TTC Transit at the depot level that ensures New Flyer successfully receives awards for future orders like awarded new e-bus order.
This role will work throughout Georgia, North and South Carolina.

Requirements

• High School, 2 years College, Trade School or equivalent
• 5 years work experience or equivalent
• Some leadership experience
• Inventory management experience
• Proficient with MS Office

Nice To Haves

• Transit bus electrical, mechanical, air system, hydraulic systems, HVAC systems, CAN/J1939, certifications/licenses preferred: 608 certification, ASE, CDL license.

Responsibilities

• Understands and uses the New Flyer core values when working inside and outside the New Flyer organization.
• Understands and follow Respectful Workplace rules.
• Follow all applicable laws, arrive for assignments on time and follow all New Flyer travel policies.
• Regularly travel to work site locations to oversee, understand and support field operations.
• Be visible to field technicians and mechanics at their work sites.
• Participate and support all meeting architecture applicable to New Flyer field operations in Toronto.
• Oversee training plan for field technicians.
• Organize and lead warranty repair, PDI and retrofit technician teams.
• Communicate the status of field operations daily to the Regional Product Support Managers and Regional Director.
• Acts as interim site manager during RPSM-s absence as assigned.
• Report all issues affecting New Flyer product or business to the Regional Product Support Managers.
• Review iBus website regularly.
• Other duties as assigned.

Benefits

• Job Stability
• Respectful Workplace
• Safety is our top priority
• Company Paid Benefits: (Health, Dental, & Vision) - Effective Day 1 of Employment!
• Life Insurance
• Paid STAT Holidays
• Boot Allowance
• On the job skill and development training
• Ability to advance your career with a growing company

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED