At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. The Operations Supervisor will lead a team of operations personnel responsible for supporting commercial deliveries and development with our fleet of autonomous sidewalk robots. Reporting to the Director of Operations, your main objective will be to motivate your direct reports and cross functional partners through effective communication, training, coaching, development, performance monitoring, recognition, and supervision. You will demonstrate expertise with your knowledge of the processes your team is required to perform, ensure your team members are effectively performing job responsibilities utilizing standardized methods, and help the organization drive process improvements that allow the operations function at scale. You’ll also serve as the link between engineering and operations, supporting development tests and providing feedback to inform teams on the products and services we build. You will be the jack of all trades for Operations, with daily contributions adding up to have a significant impact on the organization.