Field Operations Supervisor

Marmon Holdings, Inc. • Baton Rouge, LA

65d • $70,000 - $80,000

About The Position

UTLX, a part of the global industrial organization Marmon Holdings, backed by Berkshire Hathaway, is committed to making a positive impact on the world. Union Tank Car Company (UTLX) manufactures, leases, and repairs railcars in North America for railroads and industrial companies. With over 125 years of experience, UTLX operates two tank car manufacturing facilities and has a network of more than 110 full-service and mini/mobile repair shops. We are dedicated to attracting and retaining top talent, offering competitive compensation, an excellent benefits package, and a culture that values enthusiasm, expertise, and progressive thinking.

Requirements

• Valid Driver's License required.
• High School diploma or equivalent required.
• Bachelor’s Degree or some college preferred.
• Proven experience in a supervisory or managerial role, preferably in a field operations or car repair environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Commitment to fostering a culture of safety and quality.
• Proficiency in safety and quality management practices.
• Ability to manage performance goals and meet productivity targets.
• Experience in recruitment, training, and employee development.
• Competence in reporting, KPI tracking, and financial management.
• Knowledge of continuous improvement methodologies and visual management processes.
• Strong customer service orientation.
• Billing and financial reporting experience.
• Detail-oriented and highly organized.
• Ability to balance multiple priorities and meet deadlines.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Manage and direct personnel, ensuring overall direction, coordination, and evaluation.
• Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Lead the team and foster a culture centered on Safety and Quality.
• Support Safety and Quality initiatives, including safety reviews and compliance training.
• Conduct daily site walks to monitor progress and ensure compliance with safety standards.
• Meet or exceed site performance goals, such as reducing repair turnaround time and increasing customer satisfaction.
• Maintain adequate staffing levels through effective recruitment, training, and scheduling.
• Manage employee work schedules to achieve work-life balance and meet customer needs.
• Participate in Safety and Quality audits to ensure regulatory compliance.
• Maintain car repair status reports and provide real-time updates to customers.
• Complete weekly reports and KPI tracking for operational and financial performance.
• Lead daily team huddles to review safety protocols and align team goals.
• Support continuous improvement initiatives and identify employee training needs.
• Ensure timely and accurate billing reporting.
• Complete new hire onboarding process and support employee development.

Benefits

• Medical, Dental and Vision coverage day one of employment.
• Company-paid employee and dependent life insurance.
• Company-paid sickness and accident income.
• 401k with matching.
• Annual safety shoe reimbursement and prescription safety wear.
• Holiday pay (10 Total - Effective Day 1 of employment).
• Vacation offered.
• Personal Time Off offered.
• Marmon & ADP employee discount program.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees