Field Operations Specialist

Leidos • Springfield, VA

13h

About The Position

Leidos is seeking a Field Operations Specialist to support the availability, reliability, and operational integrity of Industrial Control Systems (ICS) that underpin critical infrastructure and mission-critical environments . This role is vital to ensuring continuous system uptime and operational excellence across multiple technical domains. The ideal candidate is a hands-on technical expert with strong ICS experience, adept in troubleshooting complex systems and coordinating with interdisciplinary teams. This individual will lead on-site operations, support infrastructure upgrades, and help shape policy and training programs to elevate system reliability across the organization.

Requirements

• TS/SCI w/ Poly Clearance is required
• Bachelor's degree and 8–12 years of relevant experience; or Master's degree with 6–10 years of experience.
• Proven experience supporting Industrial Control Systems (ICS) in high-availability or mission-critical environments.
• Strong background in mechanical, electrical, or HVAC systems , with hands-on expertise integrating these with ICS platforms.
• Demonstrated ability to create and deliver technical training focused on system uptime and incident management.
• Excellent communication and technical documentation skills.
• Strong vendor management capabilities, including coordinating technical support and managing system enhancements.
• Ability to travel to multiple field locations as needed.

Nice To Haves

• Experience in system administration, systems integration, or network installation in critical infrastructure settings.
• Familiarity with Microsoft Windows environments and relevant industrial automation software.
• Working knowledge of configuration management, document control, and system lifecycle support.
• Certifications such as CompTIA Network+, Security+, CCNA, or similar.
• Familiarity with ITIL frameworks or other service management practices.
• Experience with policy implementation, procedure development, and cross-team collaboration in large-scale operations.
• Experience with Tridium Niagara Framework (N4)
• Experience with BACnet and Modbus protocols
• Experience with DG Logik EC-DAS

Responsibilities

• Oversee the deployment, operation, and monitoring of ICS to support critical infrastructure and minimize downtime.
• Perform advanced diagnostics , root cause analysis, and rapid troubleshooting to resolve system malfunctions.
• Collaborate with mechanical, electrical, and HVAC teams to ensure seamless integration and performance of control systems.
• Interpret engineering drawings , technical specifications, and project documentation to validate system design and ensure robust implementation.
• Develop and deliver technical training programs to field staff, focusing on reliability, incident response, and best practices.
• Build strong relationships with vendors, contractors, and service providers to coordinate technical support, manage warranties, and lead system upgrades.
• Support implementation of procedural and policy changes across sites to improve operational consistency and compliance.
• Lead and contribute to projects spanning systems integration, system administration, and field operations with moderate to high impact.
• Stay up to date with industry standards , regulatory requirements , and emerging technologies in ICS and critical infrastructure protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees