Field Operations Safety Manager

About the position

The Field Operations and Safety Manager (FOSM) will be responsible for supervising a team of drivers who are dedicated to client service in a manner consistent with Student Transportation of America's (STA) Health and Safety Program. Relationship management will be a key to success in this role as you deal with day-to-day issues with our clients and operators and embody the values of operational excellence and team leadership. The FOSM is tasked with the promotion and delivery of the Health and Safety Program and will conduct investigations, ensuring that systems are constantly applied and improving to meet or exceed company, legislated and client requirements. FOSMs will be the first to respond to safety incident management, spill remediation, and traffic control when required.

Responsibilities

• Communicate effectively with customers, local partners, operations, maintenance, and training departments
• Manage service levels to ensure that performance meets our customer's operational requirements, developing contingency plans to accommodate their needs
• Provide back-up coverage driving as required
• Support the attraction and retention of qualified drivers
• Perform various analyses of the division's activities to ensure the division meets its financial and operational objectives, including KPI trends and root causes
• Manage the day-to-day activities of drivers to ensure they meet both company standards as well as customer requirements
• Lead the implementation of health and safety initiatives and communicate to local staff
• Serve as incident investigation team lead by taking on a command role in incident situations
• Create detailed documentation of incident files to ensure compliance with regulatory and client audits and in support of business processes as well as in-house trending
• Assist with employee meetings and on-site orientation sessions
• Conduct, document and communicate risk, hazard and route assessments

Requirements

• Minimum 3 years of experience in a similar role is required
• Minimum 2-year post-secondary education or designation in Business Management, Logistics or Safety is required
• Valid driver's license with CDL Class B endorsement - required for coach vehicles with a capacity of more than 15 passengers
• Knowledge in identifying hazards, analyzing safety information, and root cause analysis
• Strong interpersonal and communication skills with the ability to make decisions and lead organizational change
• A team player with the ability to develop and maintain collaborative working relationships within all levels of the organization
• Strong organizational and time-management skills with the ability to manage a fluctuating workload and set priorities to meet deadlines
• Self-motivated, able to work with limited direction or supervision
• Ability to read, interpret, and communicate policies, programs and regulations
• Knowledge of applicable HSE regulations, codes, practices and standards
• Strong computer skills are required; familiarity with Microsoft Office applications
• Demonstrated leadership abilities
• Ability to work in a fast-paced and multi-tasking environment

Nice-to-haves

• CSP, CSHM or similar certification is preferred
• Knowledge in coaching, motivational and adult education skills would be an asset
• First Aid/CPR is considered an asset

Benefits

• Salary Range: 65-70K
• Monday-Friday schedule