Field Operations Manager

Ecolab • Phoenix, AZ

77d • $102,200 - $153,200

About The Position

Nalco Water, an Ecolab Company, seeks a Field Ops Manager with deep expertise in data center infrastructure-specifically in the commissioning and operation of cooling equipment related to liquid-to-liquid cooling applications, technical cooling systems (TCS), and coolant distribution units (CDUs). This role is pivotal in shaping our service and support strategy to ensure system assurance and operational excellence for our mission-critical customers.

Requirements

• Bachelor's degree or equivalent industry experience
• 5+ years of experience in data center infrastructure, with a strong focus on mechanical systems, cooling technologies, and commissioning processes.
• Hands-on experience with coolant distribution units (CDUs), liquid-to-liquid heat exchangers, and technical cooling systems.
• Proven track record in data center construction, startup, and operational support.
• Strong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation.
• Excellent communication and collaboration skills, with the ability to interface with both technical and non-technical stakeholders.
• Experience working in a startup or fast-paced environment is a plus.
• Possess a valid Driver's License and acceptable Motor Vehicle Record.
• No immigration sponsorship offered for this role.

Responsibilities

• Serve as the technical subject matter expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies.
• Provide strategic input into the design and development of service and support programs, including installation, commissioning, maintenance, and troubleshooting protocols.
• Collaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling service programs.
• Develop and refine technical documentation, SOPs, and training materials for internal teams and customers.
• Support root cause analysis and continuous improvement efforts for field issues and system performance.
• Advise on monitoring, telemetry, and predictive maintenance strategies to enhance system reliability and uptime.
• Stay current with industry trends, standards, and best practices in data center thermal management and sustainability.

Benefits

• Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!
• Paid training held in the field and at Nalco Water Headquarters in Naperville, IL.
• Enjoy a flexible, independent work environment.
• Receive a non-decaled company vehicle for business and personal use.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Chemical Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees