FIELD OPERATIONS DIRECTOR, AMERICAS ACQUISITION

Snowflake Computing • New York, NY

295d • $222,000 - $330,700

About The Position

Snowflake is seeking a Field Operations Director for our Americas Acquisition business. In this role you will serve as a partner and consultant to the SVP Americas Acquisition and also lead a Field Operations team in driving strategy, planning and operational support for the Americas Acquisition sales team.

Requirements

• Bachelor's Degree in an analytical field (e.g., Computer Science, Business, Engineering, Mathematics, or Statistics); MBA is preferred.
• Minimum 10 years of experience in the technology industry, with at least 5 of those years working in GTM Operations.
• Demonstrable history of using data-driven insights to improve sales performance.
• Extensive experience with Salesforce and related sales forecasting and reporting tools.
• Strong leadership and communication skills, with a proven ability to engage and influence stakeholders at all levels of the organization.
• Exceptional project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.

Responsibilities

• Act as the thought partner to the SVP, AMS Acquisition to develop and execute the strategy for the organization and all the regions and districts within it.
• Help the SVP prioritize goals and projects so their team and organization stay focused on the important priorities vs reacting to the urgent week-to-week at the expense of important.
• Lead and manage a team of Field Ops Managers to execute the operational strategy of the business and to lead, motivate and develop the team.
• Work with your leadership team and sales leadership on establishing an operating cadence and managing accountability of that operating cadence down to every district with the Americas Acquisition org.
• Manage and help facilitate business rhythms in the operating cadence such as team meetings, forecast calls, monthly reviews, QBRs.
• Ensure good decisions are reached in meetings, all opinions are heard, and decisions are carried out with respect to the AMS Acquisition business.
• Proactively monitor key KPIs of the business and provide consultation to the SVP and his leadership team.
• Provide analysis, recommendations and options to the SVP regarding decisions to be made, sales plays to run or problems to be solved for the business.
• Help maintain Salesforce CRM hygiene across the theater to drive execution, inspection, accountability and forecast accuracy.
• Stay up to date and informed of the pipeline, key deals and accounts and risks and strengths associated with each.
• Act as an escalation point on a variety of issues relative to the business.
• Lead annual planning for the theater across GTM roles and regions, including organizational design, resource investment priorities and cross-functional interlock.
• Nurture key relationships among top stakeholders in all departments across the company on behalf of the SVP.
• Manage risk by bridging interdepartmental gaps and connecting the executive to what is really going on in the organization.
• Exercise exceptional discretion with confidential information.

Benefits

• Medical, dental, vision, life, and disability insurance
• 401(k) retirement plan
• Flexible spending & health savings account
• At least 12 paid holidays
• Paid time off
• Parental leave
• Employee assistance program
• Other company benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Bachelor's degree