Field Operations Crew Member

GOLDEN SWAN MANAGEMENT LLC•Garfield Township, MI

1d•$18

About The Position

We are a growing Northern Michigan vacation rental management company seeking multi-talented part-time seasonal associates for the Summer of 2026! Maintaining high standards for guests and property owners is the key focus of our operations team and this role especially. Our high-integrity, humanistic approach to hiring and retaining a solid, happy staff is at the core of our success thus far. You are an upbeat individual with a diverse range of practical skills and a can-do- will-do attitude. Time management, cheerful and effective communication, and slightly more than basic tech skills are your superpowers. You are at your best when your work is a little different every day, and you are trusted to make common sense decisions on the fly. You are independent and resourceful, but you feed off the energy of a great team of people who love what they do, and expect a lot from each other. You have no problem following the systems and protocols in place, and don't mind sharing ideas of better ways of doing things. The biggest part of the job is performing final on-site inspections of our beautiful properties prior to guests arrival. Using our checklist-app, you make sure everything is perfect.

Requirements

Must be 21 years or older.
Reliable transportation and Valid drivers license required
Most days will include driving from property to property.
Some weekend availability is expected
High School diploma or GED is required
Professional References Required
Must be able to lift heavy objects (up to 50 pounds)
Proficiency in basic office software platforms like Outlook, Office, Google Workspace, and Slack.
You can express yourself effectively through both writing and speaking, with clarity, intelligence, and good humor or cheer at the core of your communication skills
Critical thinking abilities for problem-solving and troubleshooting
A people person
Highly adaptable to learning new tech platforms.
Organized, detail oriented, resourceful
Demonstrate time management, and prioritization skills.
Thrives in a challenging environment where achievements are recognized.

Nice To Haves

Some higher education preferred, but not required
Prior experience with rental platforms and associated property management software/processes

Responsibilities

Conduct final on-site inspections of properties, after they are cleaned, to ensure they are guest-ready.
Writing a custom note, displaying GSM info welcome packet
Perform touch-ups as needed and maintain property cleanliness - Dusting, lint rolling, etc
Follow checklists for requirements and items to inspect
Stocking necessary supplies for cleaners and guests (e.g., wine, paper products, consumables)
Anticipate guests' needs and prepare the unit accordingly
Minor Maintenance (tightening hinges, knobs, change lightbulbs)
Hot tubs - general checks
Some Snow removal
Wash linens when needed
General troubleshooting
Report any damages, missing items, or potential issues promptly.
Non functioning appliances, utilities, etc
SEE SOMETHING - SAY SOMETHING