Field Operations Coordinator - Concord/Walnut Creek, CA
About The Position
At OPENLANE we make wholesale easy so our customers can be more successful. The ideal candidate for this role will reside in/near: Pittsburg/Bay Point/Clyde/Concord/Pacheco/Walnut Creek/Martinez/Pleasant Hill/Lafayette/Alamo/Danville/Clayton, CA. This role operates Tuesday - Saturday 8a - 5p PST. We are seeking a Field Operations Coordinator with experience in conducting vehicle assessments and coordinating with dealerships. You will be part of a dynamic operations team responsible for ensuring smooth operations regarding vehicle inspections. In this role, you will have the opportunity to use your experience in vehicle inspections, documentation, and dealership coordination. The ideal candidate will have a minimum of 5 years of automotive experience. You Are: Detail-oriented. You will ensure accurate and comprehensive vehicle inspections, documenting any damages or concerns. Organized . You will coordinate with the Regional Operations Manager, sales team, and operations team to ensure efficient communication and workflow. Customer-focused . You will serve as a liaison between sales, operations, and dealerships, building and maintaining positive relationships.
Requirements
- Minimum of 5 years of automotive experience as a vehicle mechanic or equivalent mechanical background.
- Valid driver's license and ability to operate a motor vehicle.
- Proficiency in using technology, including electronic submission of inspection reports.
- Strong attention to detail and ability to work in various weather conditions.
- Excellent organizational and communication skills.
Nice To Haves
- Previous customer service experience.
Responsibilities
- Conduct vehicle assessments, documenting engine, transmission, interior, and exterior inspections using OPENLANE's mobile application.
- Coordinate with dealerships and ensure adherence to OPENLANE standards and guidelines for vehicle inspections.
- Submit accurate and detailed inspection reports through the designated platform.
- Assist in marketing efforts by distributing flyers and promotional materials to buying dealers.
- Maintain strong communication and collaboration with internal teams and dealerships.
Benefits
- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
