As a Field Operations Associate, you will compile and inspect incoming/outgoing kits for compliance with specifications and usage. Inspect products and keep record of damaged, defective, shortages of, movement of and expired products using computer systems Check inventory records to determine availability of requested products Compile and inspect incoming/outgoing kits for compliance with specifications and usage Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations Confer with distribution, sales, shipping, warehouse, or common carrier personnel to expedite or trace deliveries Investigate customer complaints and track service levels/problem solve any discrepancies. Work with internal resources for alternative product obtainment (e.g., loaner bank, other warehouses, consignments) Organize, retrieve, or place goods from/into stock received via multiple sources