Field Operations Assistant

PetIQ•Northglenn, CO

About The Position

The Field Operations Assistant is responsible for assisting with many aspects of field office operations including administrative, inventory and overall day-to-day operations of the business. PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country. We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Requirements

Must be 18 years of age or older
Safe driving record
Valid Driver’s License required
VIP Petcare Pass MVR Check
Must enjoy and be comfortable working with pets of all sizes and temperaments, including handling and lifting animals as necessary
Ability to drive motor vehicles in various terrain and weather conditions
Must be able to work weekends, varied weekdays and times, occasional overnights
Reliable transportation to and from work
Sit for prolonged periods of time
Work for prolonged periods of time at a desk utilizing a computer
Work for prolonged periods of time in the field, including 12-14 hours days on occasion
Stand/walk/move about for prolonged periods of time while at a clinic
High School Diploma or equivalent required

Nice To Haves

Present professional appearance and positive conduct
Knowledge of principles and processes for providing customer service
Basic accounting principles
Critical thinking skills
Independent judgment and decision-making skills
Detail oriented, ensuring accurate and reliable work product
Strong verbal and written communication skills
Strong ability to effectively work with cross-functional teams to direct and lead company initiatives and goals
Able to work independently
Strong organizational, problem-solving and analytical skills
Ability to switch focus rapidly in a fast-paced environment
Computer Skills
Microsoft Office
Time and Attendance/HR Software
Scheduling Database
iPad

Responsibilities

Assist with the management of all field office operational processes to include administrative facilities, inventory, and overall day-to-day operations of the business
Assist with office and warehouse organization and maintenance
Oversees and provides receipting of inventory, materials and/or services; verifies quantity and accuracy based on orders and/or completion of services; ensures inventory control system information and records are maintained, and inventory is stored in or distributed to proper and safe location
Live our competencies and reinforce brand promise with our partners, pet parents, and team members
Maintain all documentation and reference material and supplies as necessary for effective office/clinic operations
Ensure rigs are “Rig Ready”. Stock with vaccines, prepare lot numbers, organize, clean and load the rigs utilizing the Rig Checklist
Communicate regularly with the Field Operations Manager and/or Assistant Field Operations Manager to ensure consistency in how operational P&P’s are being executed as it relates to clinic/center operations
Participate in training initiatives pertaining to field office locations
Support and participate in weeknight and weekend clinics as well as working on rigs
Work schedule per the needs of the business
Ensure van cleanliness and maintenance
Other duties as assigned