Field Operations Analyst - Northern California

Farmers Insurance Careers•Hayward, CA

1d•Hybrid

About The Position

We are Farmers! We are… more than just your favorite commercials.  At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers. Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn’t just our business – it’s our culture!  To learn more about our high-performance culture and open opportunities, check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Workplace: Remote ( #LI-Remote ) Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.Job SummaryThis role provides operational and analytical support for territory leadership to optimize the implementation and performance of territory initiatives. Performs work with limited direction or guidance.

Requirements

High School Diploma or equivalent required. Bachelors degree preferred.
3-5 years of experience in insurance field operations, marketing or similar role required.
Experience with data analysis preferred.

Responsibilities

Conducts market research, analyzes data, and provides actionable insights and recommendations related to field operations such as sales performance, agent productivity, customer experience, and market trends to territory and market leadership.
Develops recommendations to improve sales productivity and to drive efficiencies.
Coordinates product rollouts, sales initiatives, communication strategies, technology integration, process optimization, and profitability actions.
Assists territory and market leadership with project management, presentation preparation, and communication initiatives.
Supports leadership on ad-hoc projects including problem-resolution as assigned.
Works across stakeholders to coordinate territory and market meetings including meeting agendas, communication, logistics, speakers, and content.
Performs other duties as assigned.