Field Merchandiser

Pilot Company • Knoxville, TN

304d

About The Position

The purpose of this job is to be the on-site merchandise manager for store remodels, new stores and resets. This role involves training Travel Center General Managers, Retail Sales Specialists, and Store Team Members on processes and procedures related to merchandising retail programs. The position is responsible for validating merchandising plans and communicating any changes due to facility variances. The merchandise manager will receive and implement the store layout and planograms, maintaining their integrity throughout store remodels, new stores, and store resets. Additionally, the role includes training on inventory management systems to ensure the integrity of on-hand inventory levels and acting as a liaison between construction, merchandising, retail, and food operations to ensure compliance with company standards during remodels, new stores, and resets. The merchandise manager will direct vendor partners to ensure execution of merchandising programs and store inventory, provide communication on punch list items upon project completion, and support store-level operations in enhancing guest and team member experiences. The position also requires modeling behaviors that support the company’s common purpose and enforcing compliance with rules, regulations, policies, and procedures.

Requirements

• High school diploma or equivalent certificate required.
• Minimum one year retail experience as a Guest Service Manager or Retail Sales Specialist required.
• Intermediate Microsoft Office skills.
• Experience using an electronic inventory management system within the context of store operations.
• Ability to work with a diverse team.
• Ability to manage time and work within deadlines.

Nice To Haves

• Associate degree, bachelor’s degree, or equivalent work experience preferred.

Responsibilities

• Train Travel Center General Managers, Retail Sales Specialists, and Store Team Members on merchandising retail programs.
• Validate merchandising plans and communicate changes due to facility variances.
• Receive and implement store layout and planograms, maintaining their integrity.
• Train on inventory management systems to ensure integrity of on-hand inventory levels.
• Act as a liaison between construction, merchandising, retail, and food operations.
• Direct vendor partners to ensure execution of merchandising programs and store inventory.
• Provide communication on punch list items with virtual walkthroughs and written assessments.
• Support store-level operations in enhancing guest and team member experience.
• Model behaviors that support the company’s common purpose.
• Enforce compliance with rules, regulations, policies, and procedures.
• Complete other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED