Field Medical Outcomes Therapeutic Area Lead, Senior Director

Pfizer-posted 7 days ago
Full-time • Mid Level
Remote • New York, NY
5,001-10,000 employees
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ROLE SUMMARY The Senior Director Field Medical Outcomes Therapeutic Area (FMO TA) Lead is responsible for (1) Field Medical Insights Generation; (2) Ensuring a frictionless journey of Medical Content for FM TA colleagues from ideation through approval and colleague training); (3) Leading the design, development, and implementation of data analytics and related assets to assist in HCP identification and prioritization within the assigned therapeutic area(s) and (4) Leadership of other assigned TA and FMO TA group-wide initiatives as aligned with the National Quality and Health Impact, Team Lead and/or the FMO Group Lead. The Sr. Director TA Lead works cross-functionally with the FMO NHQI Team Lead, FMO/FMD Team Leaders, FMD SEL, Brand Medical Affairs (US), GPD, MO&A, National Key Account FMO, Marketing and other Commercial Leadership, Legal, Regulatory, US Policy and Corporate Affairs. The Sr. Director TA Lead will assess FMO-led complex projects for alignment with appropriate Brand and Medical Strategy and scale deliverables from these projects for use with other customers. Additional high profile and business critical projects for the Field Medical Outcomes organization may also be assigned. The Sr. Director TA Lead will also represent Pfizer Medical Affairs with external MD-based professional associations and/or societies and contribute expertise and insights to brand and other cross-functional workstreams. This position reports to the FMO National Quality and Health Impact, Team Lead.

  • Supporting Medical Affairs Integrated Medical Plan
  • Maintain product and disease area competency to facilitate effective collaboration with Pfizer medical and commercial colleagues and external customers/KOLs
  • Share customer insights with relevant leadership to guide strategy and tactic development
  • Develop FMO strategic and tactical plans in collaboration with the FMO medical advisory team (MAT), Payer Health Trends and Channel (HTAC), headquarters medical affairs, and colleagues from Global RWE and Epidemiology, Health Value and Evidence (RWE/HV&E) for products and their respective indications (marketed and future) in the US Commercial Organization assigned Therapeutic Area portfolio
  • Conduct annual SWOT, identify strategies and tactics and develop budget to address FMO high priority issues and opportunities to achieve annual objectives
  • Establish annual FMO TA medical objectives and activity & impact goals in collaboration with FMO Leadership
  • Lead execution of the FMO strategic and tactical plans in collaboration with FMO Leadership team, the FMO MAT teams, headquarters medical leads, and leads from RWE/HV&E
  • Incorporate customer insights into strategic and tactical planning process
  • Conduct advisory boards and qualitative research to inform strategy and tactical development including participant recruitment, discussion guide development, consultant contract development and final report with recommendations
  • Work with content creation if needed to develop medical affairs agency statement of work for resource development and provide review/feedback , budget and provision of quarterly forecasts to finance
  • Coordinate all permissions and copyrights required for FMO resource development
  • Prepare submissions for FMO tactics to brand review (RC/GCMA), medical review committee/mGCMA or US Market Access (USMA) customer marketing review committee
  • Attend all meetings where FMO materials are being reviewed
  • Coordinate incorporation of RC comments into final tactics
  • Manage all back-end processes required to produce and warehouse print based materials for FMO, if needed
  • Upload all resources, and guidelines for use to CRC site and PROMOS (as appropriate) for access by FMOs
  • Ensure that FMO colleagues are appropriate trained on all resources
  • Monitor expiration dates on all FMO TA resources and update where appropriate
  • Assess use of resources and review with FMO MAT teams prior to renewal or updating
  • Assess performance to FMO TA plan monthly with FMO MAT teams
  • Working with Internal Medical Affairs
  • Collaborate with headquarters therapeutic area medical affairs, and field based medical (FMO, FMD, PAML, PATL) to develop strategies and tactics that support product access, advance the quality of patient care, and improve medication adherence for products in the therapeutic area portfolio
  • Support development of FMO resources for pipeline, new product and new indication launches
  • Participate in HQ medical affairs publications and annual consultant needs planning to support FMO activities with customers
  • Participate in TA integrated evidence plan development to assure inclusion of concepts that support data needed to address FMO medical objectives
  • Engage medical advisory team (MAT) and Payer HTAC sub teams and assess plan execution progress and opportunities for course corrections
  • Support field based national and regional FMO in customer engagement opportunities
  • Lead dissemination and execution of product FMO strategy with field based medical
  • Participate with RWE/HV&E in abstracts, posters, presentations, or publications on topics supporting FMO strategic plan.
  • Partnership with commercial leadership
  • Participate in headquarters planning and meetings with commercial marketing (HCP, payer and consumer) and sales leads to ensure alignment of goals
  • Review information from payer, health professional and consumer market research (e.g. advisory boards, qualitative research, audit trial and usage) and incorporate insights where appropriate into medical strategy and customer initiatives
  • Contribute to customer strategic planning in collaboration with FMO, Payer Channel Access Leadership, and account management
  • Provide strategic medical insight and support to the development of National Account operating plans that are aligned with Pfizer operating imperatives
  • Meet regularly with Payer Channel Access Leadership (e.g PCA Head and leads for national and regional accounts)
  • Working with External Partners
  • Engage external opinion leaders for advisory boards and medical affairs webinars
  • Engage external opinion leaders in the development of FMO tactics
  • Engage external partners for technology platforms required to support FMO tactics
  • Engage with medical affairs agency team in the development of FMO tactics
  • Participate in customer meetings and initiatives with field based FMO colleagues to advance opportunities that support improved access and improvements in quality of care and medication adherence
  • Identify key thought leaders through ongoing review of the literature and participation in key conferences and conventions that can be leveraged to develop customer centric strategies and tactics
  • Participate where needed in customer collaborations or research opportunities with FMO colleagues that require headquarters support
  • Develop strategic medical partnerships to improve patient outcomes
  • Engage key stakeholders and influencers at the organizational level and within the market, such as Quality Improvement Organizations, Advocacy Groups, Coalitions, and other medical/healthcare associations.
  • Enhance customer recognition through collaborative projects, publications, and healthcare awards.
  • Resource Management
  • Manage resources strategically
  • Contribute to an engaged and effective work environment
  • Ensure compliance with all policies and procedures for reporting activities, impacts and Unsolicited Medical Request (UMR) entries
  • Work within Standard Operating Procedures (SOP) and Corporate Integrity Agreement (CIA) guidelines
  • Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
  • Terminal Doctorate degree required (PharmD, PhD)
  • 7 or more years of relevant experience, including significant experience in clinical patient care, formulary management, medical account management, pharmacoeconomic and outcomes research including strong methodological skills (study design, data analysis, and interpretation).
  • Relevant experience to include a combination a minimum of 3 out of 5 of the following:
  • Leading a matrix organization with the ability to manage without direct authority.
  • Pharmaceutical industry experience
  • Healthcare Quality Improvement project experience
  • People management in a healthcare environment
  • Data analytics, pharmacoeconomic and outcomes research including strong methodological skills (study design, data analysis, and interpretation) in health services research
  • Demonstrate a breadth of diverse leadership experiences and capabilities including the ability to influence and collaborate with peers and create business impact
  • Demonstrate excellent oral and written communication skills
  • Strong analytic skills including creativity and effectiveness in proactively identifying and addressing challenges
  • Experience in analyzing health care data (RWE, claims, electronic health records, other health care data)
  • Strong comprehension and communication skills, including ability to communicate large amounts of scientific information in a manner that is clear and concise
  • Well-organized with the ability to be flexible, prioritize multiple demands, and employ strong situational leadership skills
  • Demonstrate excellent interpersonal skills: ability to understand and respond to multiple external and internal customers’ demands and manage and handle conflict constructively.
  • Demonstrate ability to Manage a significant volume of projects developed in a remote environment, while exhibiting the ability to prioritize, successfully implement, and demonstrate excellent judgment skills and work in a continuous improvement environment
  • Work within a matrixed, multi-disciplinary team to foster strong Pfizer/customer professional relationships which are aligned with Pfizer Medical objectives
  • Effectively manage through and lead change in an ever-changing and evolving external health care environment
  • Demonstrate change agility; be flexible to new opportunities (e.g. new therapeutic areas) and adaptable to organizational change
  • Problem-solve and network enterprise wide as appropriate to identify solutions
  • Collaborate effectively and demonstrate leadership and teamwork with peers, internal stakeholders and external customers that inspires alignment and partnership on a shared vision or strategy
  • Be a self-starter, be accountable, and have a sense of urgency in delivering results that have medical impact and yield a positive customer experience
  • Maintain self-awareness and continually choose behaviors and responses based on how it impacts one’s own and others’ performance and engagement
  • Demonstrate clinical and technical skills including ability to rapidly adopt and utilize new digital technology and other resources with medical customers and record medical interactions
  • Ability to travel up to 30% which includes overnight travel; for colleagues located in NYC and surrounding areas who do not require overnight stays.
  • Must meet and comply with all Corporate Travel requirements, policies and procedures as applicable
  • This position requires permanent work authorization in the United States.
  • Familiarity with internal/external SOPs/Rules/Regulations regarding Pfizer/customer interactions and relationships, etc.
  • Understanding of the complex business environment within the US healthcare system as well as emerging healthcare trends
  • Previous Field Medical/Outcomes role experience and/or 5 years Pfizer medical account management and/or management experience in multiple capacities
  • Experience in the clinical, functional, and technical application of health information technology used in the U.S. including healthcare data analysis (claims, electronic health records, other health care data)
  • Leadership in innovative project start-up and management
  • Graduation from a US accredited Healthcare program
  • Residency or fellowship
  • Pharmacy Degree
  • participation in Pfizer’s Global Performance Plan with a bonus target of 22.5% of the base salary and eligibility to participate in our share based long term incentive program
  • 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
  • paid vacation, holiday and personal days
  • paid caregiver/parental and medical leave
  • health benefits to include medical, prescription drug, dental and vision coverage
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