Field Medical Outcomes, Senior Director/Team Leader, Non-MD

Pfizer • New York City, NY

32d

About The Position

ROLE SUMMARY The Field Medical Outcomes Senior Director/Team Leader is responsible for managing and developing a team of Field Medical Outcomes colleagues. Role Responsibilities Demonstrate ability to perform all Field Medical Outcomes responsibilities in order to lead, manage, develop, and coach a team of Field Medical Outcomes colleagues Guide work prioritization and resource allocation within team, and authorize expenditures for team related to travel, training, supplies, and other miscellaneous expenses Ensure appropriate Field Medical Outcomes colleague deployment and account prioritization based on current BU focus Conduct HR-related issues for assigned team (such as performance appraisals, salary planning, new colleague selection, colleague development plans, colleague retention, team culture, and conflict resolution) and manage concerns in a timely and compliant manner Ensure team activities are conducted and documented in compliance with all policies, guidelines, and regulations, and that team members complete all assigned trainings within the specified timeframe Collaborate with Medical Governance team as appropriate Partner with administrative professional staff to ensure effective support is provided to the Field Medical Outcomes team Serve in leadership roles on internal workstreams and committees with national responsibility where high-level, strategic decisions are made and executed Integrate customer insights into national tool, resource, and program development with cross- functional, cross-business unit committees Proactively and compliantly collaborate with HQ Medical Affairs, other Field Medical, and commercial colleagues as appropriate to shape and implement customer-centric Medical strategies that support regional and national brand operating plans and goals Maintain exceptional market and customer knowledge in an increasingly complex and dynamic marketplace Participate with Field Medical Outcomes colleagues in or lead complex customer collaborations, bringing relevant advice and resources as needed to ensure project success while conveying customer insights to internal stakeholders to advance strategy and operating plans Partner with HQ Medical Affairs colleagues to ensure Outcomes colleagues receive role-specific training, resources, and development in order to effectively work with customers Ensure direct reports compliantly provide objective and scientifically sound Medical information regarding Pfizer’s portfolio and disease states through the use of pharmacoeconomic models, outcomes tools, and data analytics When assigned, exhibit accountability and decision making with alliance partners that impacts the entire organization Effectively and consistently communicate Outcomes colleagues value to internal and external stakeholders Anticipate and lead team to effectively adopt new digital technology, on-demand, and other related offerings that improve the efficiency of Field Medical Outcomes Medical communications and activities and that enhance the overall Medical customer experience

Requirements

• Bachelor’s degree in a health science required
• Relevant experience required: 12 years with bachelor’s degree; 7 or more years with terminal degree
• Demonstrate a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes, and create business impact
• Demonstrate leadership skills with the ability to inspire, motivate, develop, and lead a team in a complex, changing environment that is focused on generating a positive Medical customer experience while embodying the Pfizer Core Values
• Possess strong strategic, analytical, self-awareness, and interpersonal skills
• Able to work independently while demonstrating flexibility and organizational awareness, adapting to changes within short timeframes
• Manage a diverse team of geographically dispersed professionals
• Manage a significant volume of projects developed in a remote environment, while exhibiting the ability to prioritize, successfully implement, and demonstrate excellent judgment skills and work in a continuous improvement environment
• Work within a matrixed, multi-disciplinary team to foster strong Pfizer/customer professional relationships which are aligned with Pfizer Medical objectives
• Effectively manage through and lead change in an ever-changing and evolving external health care environment
• Demonstrate change agility; be flexible to new opportunities (e.g. new therapeutic areas) and adaptable to organizational change
• Problem-solve and network enterprise wide as appropriate to identify solutions
• Collaborate effectively and demonstrate leadership and teamwork with peers, internal stakeholders and external customers that inspires alignment and partnership on a shared vision or strategy
• Be a self-starter, be accountable, and have a sense of urgency in delivering results that have medical impact and yield a positive customer experience
• Be decisive but exercise good judgement in decisions
• Maintain self-awareness and continually choose behaviors and responses based on how it impacts one’s own and others’ performance and engagement
• Demonstrate clinical and technical skills
• Rapidly adopt and utilize new digital technology and other resources with medical customers and record medical interactions
• Operate a Pfizer company car and regularly fly on airplanes (i.e. attend HCP/customer meetings; attend NYHQ meetings, etc.) required; proximity to airline ‘hub’ city); maintain flexibility to travel approximately 50% of time
• Valid US driver’s license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired
• This position requires permanent work authorization in the United States.

Nice To Haves

• PharmD, PhD, or equivalent terminal doctoral degree highly preferred
• Familiarity with internal/external SOPs/Rules/Regulations regarding Pfizer/customer interactions and relationships, etc.
• Previous Field Medical experience

Responsibilities

• Demonstrate ability to perform all Field Medical Outcomes responsibilities in order to lead, manage, develop, and coach a team of Field Medical Outcomes colleagues
• Guide work prioritization and resource allocation within team, and authorize expenditures for team related to travel, training, supplies, and other miscellaneous expenses
• Ensure appropriate Field Medical Outcomes colleague deployment and account prioritization based on current BU focus
• Conduct HR-related issues for assigned team (such as performance appraisals, salary planning, new colleague selection, colleague development plans, colleague retention, team culture, and conflict resolution) and manage concerns in a timely and compliant manner
• Ensure team activities are conducted and documented in compliance with all policies, guidelines, and regulations, and that team members complete all assigned trainings within the specified timeframe
• Collaborate with Medical Governance team as appropriate
• Partner with administrative professional staff to ensure effective support is provided to the Field Medical Outcomes team
• Serve in leadership roles on internal workstreams and committees with national responsibility where high-level, strategic decisions are made and executed
• Integrate customer insights into national tool, resource, and program development with cross- functional, cross-business unit committees
• Proactively and compliantly collaborate with HQ Medical Affairs, other Field Medical, and commercial colleagues as appropriate to shape and implement customer-centric Medical strategies that support regional and national brand operating plans and goals
• Maintain exceptional market and customer knowledge in an increasingly complex and dynamic marketplace
• Participate with Field Medical Outcomes colleagues in or lead complex customer collaborations, bringing relevant advice and resources as needed to ensure project success while conveying customer insights to internal stakeholders to advance strategy and operating plans
• Partner with HQ Medical Affairs colleagues to ensure Outcomes colleagues receive role-specific training, resources, and development in order to effectively work with customers
• Ensure direct reports compliantly provide objective and scientifically sound Medical information regarding Pfizer’s portfolio and disease states through the use of pharmacoeconomic models, outcomes tools, and data analytics
• When assigned, exhibit accountability and decision making with alliance partners that impacts the entire organization
• Effectively and consistently communicate Outcomes colleagues value to internal and external stakeholders
• Anticipate and lead team to effectively adopt new digital technology, on-demand, and other related offerings that improve the efficiency of Field Medical Outcomes Medical communications and activities and that enhance the overall Medical customer experience

Benefits

• In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 25.0% of the base salary and eligibility to participate in our share based long term incentive program.
• We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.
• Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level