Tennant-posted 11 months ago
$68,600 - $93,500/Yr
Full-time • Entry Level
Mechanicsburg, PA
1,001-5,000 employees
Machinery Manufacturing

Tennant Company, a leader in the cleaning equipment industry with over $1B in revenue, is seeking a Field Service Technician. This role involves maintaining, troubleshooting, and repairing battery, engine-powered, and robotic Tennant products at customer facilities. The technician will diagnose equipment issues and ensure quality communication and craftsmanship, contributing to a cleaner, healthier, and safer world. The position requires problem-solving skills, mechanical ability, and a commitment to safety and organization.

  • Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
  • Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
  • Create and maintain records of all service activities and business reporting documentation.
  • Ensure cleanliness and organization of all Tennant Company property, including the company vehicle, tools, parts, inventory, and equipment.
  • Follow all safety protocols and utilize proper PPE.
  • Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.
  • High school diploma or equivalent
  • Valid driver's license plus meet Tennant Company driving policy requirements.
  • Minimum of 3 years of experience in troubleshooting and repairing combustion engines (LP, Diesel, or Gas)
  • Minimum of 3 years of experience in troubleshooting and repairing mechanical and electrical systems
  • Experience using hand and power shop tools, equipment, and diagnostic devices
  • Proficiency in using a personal computer, MS Office Suite, and email.
  • Vocational schooling in automotive/diesel/electrical
  • Previous experience and knowledge working on Mobile Equipment (Forklifts, Heavy Equipment, etc.)
  • Previous experience working directly with customers.
  • Competitive Salary
  • Performance-based incentives structure
  • Excellent benefits package (eligible on 1st day of employment)
  • Company Service Vehicle
  • Cell phone and Tablet
  • Uniforms
  • Specialty Tools
  • Comprehensive training program including ride-along, virtual and factory-based training
  • Monday-Friday schedule; work-life balance
  • Competitive base salary commensurate with experience: $68,600 - 93,500 Annualized
  • Comprehensive benefits package including health insurance, 401(k), profit sharing, disability, life insurance, paid time off, and voluntary benefits.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service