Field Manager

Classet • Dallas, TX

7h • $80,000 - $100,000 • Onsite

About The Position

Bluetape USA is seeking an experienced Field Manager to serve as the key bridge between technical operations, field staff leadership, and customer satisfaction. This role is ideal for a seasoned professional with deep residential repair expertise, strong estimating knowledge, and the ability to manage technicians while handling challenging homeowner situations professionally. Field Managers represent Bluetape’s management team on-site, ensuring projects meet quality standards while maintaining excellent client relationships.

Requirements

• Minimum 15 years of hands-on residential repair experience
• Ownership of standard hand and power tools
• Must have an appropriate work vehicle ( Truck or Van required )
• Willingness to complete a pre-employment background check
• Strong estimating knowledge
• Positive attitude
• Highly knowledgeable in most residential repairs with foreman-level expertise

Nice To Haves

• Experience handling difficult customers
• Employer testimonial
• OSHA 10 or OSHA 30 certification
• Lead paint certification

Responsibilities

• Conduct on-site evaluations for new and existing projects
• Create accurate pricing for non-pricebook items and change orders
• Provide technical guidance and support to field technicians
• Serve as emergency technical support during peak capacity
• Assist with assigned work when primary responsibilities allow
• Evaluate and train new field technicians
• Conduct monthly or quarterly technician performance check-ins
• Resolve disputes professionally and fairly
• Report major disputes to senior management
• Maintain a collaborative team environment
• Meet with dissatisfied homeowners and address concerns
• Represent Bluetape’s management team professionally on-site
• Follow proper site protocol, including announcing presence
• Apply conflict resolution techniques with difficult customers
• Communicate scope boundaries and additional pricing clearly
• Ensure workspace setup and cleanup standards are followed
• Document progress with before-and-after photos
• Verify completed work meets Bluetape standards
• Train technicians on consistent quality expectations

Benefits

• Paid Time Off
• Sales Bonuses
• 401(k) Retirement Plan
• Health Care Coverage
• Dental Coverage
• Travel Reimbursement
• Growth Opportunities
• Pay Reviews
• No Weekend Work

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed