Field Maintenance Coordinator

HOLT Aerial • Irving, TX

25d

About The Position

The Field Maintenance Coordinator is responsible for scheduling and
prioritizing all maintenance work for both internal and external customers
performed in the field service areas of responsibility for equipment maintenance
service. This position has major responsibilities to ensure external and
internal customer satisfaction.

The incumbent in this position is expected to model the following practices
daily: 1) Demonstrate alignment with the company's mission and core business
values; 2) Collaborate with key internal/external resources; 3) Participate in
ongoing self-development.

Requirements

• Knowledge of heavy equipment/power systems operations and maintenance
• Excellent oral and written communication skills
• Exceptional organizational, time management, and multi-tasking skills
• Demonstrate reliable phone and people skills
• Ability to utilize computers including intermediate knowledge of Microsoft Office to include Excel, Word, and PowerPoint and other programs used by the department
• Ability to utilize DBS, CAT systems, Salesforce, Power Bi, and any upcoming software implementation
• Basic knowledge of DOT regulations and vehicle fleet management
• Ability to interact with courtesy and maintain a professional approach
• Critical thinking skills to use logic and reasoning to identify alternative solutions, conclusions, or approaches to problems
• High school diploma or equivalent required

Nice To Haves

• Up to one year of work-related skill, knowledge, or experience is preferred

Responsibilities

• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, and demonstrates the alignment with our Vision, Values, and Mission
• Acts as the primary contact for internal and external customers as it pertains to field maintenance work orders and ensures we provide legendary customer service
• Collaborates to fulfill quotes for internal and external customers and review work orders/invoices for clients
• Acts as a liaison between sales, parts, service department, and operations support
• Assists in reporting field maintenance safety violations, environmental damages, and prompts compliance with company operating policies
• Opens, reviews, and supports to close work orders in a timely and accurate manner
• Effective use of departmental systems to accurately schedule preventive maintenance; includes ordering parts and logistics
• Requires regular and punctual employee attendance
• Works with a safety mindset and adheres to all applicable company policies, procedures, and standards
• Performs other duties as assigned

Benefits

• A competitive salary, commensurate with your experience and competencies.
• A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.
• A Tuition Reimbursement program to support the pursuit of accredited college courses.
• An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees