Field Maintenance Coordinator - IronPro

HOLT Aerial•Irving, TX

17d

About The Position

This position is responsible for scheduling and prioritizing all maintenance work for both internal and external customers performed in the field service areas of responsibility for equipment maintenance service; providing quotes for jobs; maintaining customer communications; assisting in reporting field service safety violations and practices and compliance with company operating policies; open, review and close work orders in a timely and accurate manner; maintain daily labor entries for employees in section and all paperwork associated. This position has major responsibilities to ensure external and internal customer satisfaction. Assist supervisor in departmental functions to enhance and improve operations and customer satisfaction.

Requirements

Minimum High School diploma or GED
Minimum 5 years of clerical support experience required.
Mechanical experience and/or heavy equipment repair/maintenance experience is highly desired.
Must be highly proficient with computers. Must be highly proficient in Excel, Word, and Outlook.
Must have a valid, current, and clean driver's license.
Must be a well-organized, thoughtful, and self-motivated person with good phone and people skills.
Must be capable of working in a fast-paced environment.
Must be highly organized and have excellent attention to detail.
Must have excellent attendance and work performance.
Must be self-motivated with a high commitment to completing tasks promptly.

Nice To Haves

Mechanical experience and/or heavy equipment repair/maintenance experience

Responsibilities

scheduling and prioritizing all maintenance work for both internal and external customers
providing quotes for jobs
maintaining customer communications
assisting in reporting field service safety violations and practices and compliance with company operating policies
open, review and close work orders in a timely and accurate manner
maintain daily labor entries for employees in section and all paperwork associated
ensure external and internal customer satisfaction
Assist supervisor in departmental functions to enhance and improve operations and customer satisfaction.