Field Loss Prevention Manager

The Children's Place

15d•$75,000 - $150,000

About The Position

The Loss Prevention Manager, Field will be responsible for protecting company assets (merchandise, associates, cash, and property) from safety risks, loss, and shrinkage for 130+ stores in a defined geographic area. This position will support all channels of the company and will be directly responsible for the shrink results and management of loss prevention programs in their assigned market.

Requirements

Bachelor’s degree
5+ years of experience in multi-unit retail loss prevention preferred, including some supervisory or management responsibilities
Interview and Interrogation training certificate required
Experience with CCTV, EAS, and burglar and fire alarm systems preferred
Overnight travel of 40% – 60% is required
Weekend and evening availability is also required
Must possess proven investigative ability
Must be proficient in interview and interrogation strategies
Strong self-discipline and focus required
Must be very thorough and detail oriented
Strong collaboration skills
Excellent verbal and written communication skills
Proficient in Microsoft Office
Knowledge of various local/municipal, state/provincial, and federal prosecution procedures
Knowledge of POS exception reporting software a definite advantage

Responsibilities

Conduct and document comprehensive LP Store visit assessments; review results with store/field management team and train and educate on correct procedures and increase compliance
Conduct internal investigations with regards to associate theft/fraud/policy violations, including face to face or telephone interviews with associates suspected of theft/fraud/policy violations
In conjunction with the RD/DM/store management team, manage the Target Store Program, and provide additional support in the form of training and consultation on the Shrink Action Plan
Utilize Aspect exception reporting software to identify areas of potential loss
Manage external programs such as EAS, alarm systems, Security Guards, CCTVs, and TRE; communicate areas of opportunity to the Director, Loss Prevention
Monitor policy compliance as it relates to cash shortage controls, credit card chargebacks, and checks acceptance; follow up with stores to reduce risk
Analyze store/district/region shrink results and address common contributing factors with Director, Loss Prevention and RD/DM/HR Business Partners
Act as the liaison with local/municipal, state/provincial, federal law enforcement agencies, and government agencies on criminal cases and/or governmental compliance issues
Partner with cross-functional departments, i.e. HR, Sales Audit, Treasury, Operations, and Inventory Control as needed to address and consult on areas of loss
Participate in district/regional meetings, calls, and visits to increase collaboration and improve awareness of loss and operational compliance
Provide and participate in store/district/regional LP awareness and safety training
Participate in inventory preparation as well as the annual inventory process
Monitor and respond to any safety concerns in stores as required
Develop strategies to reduce losses in high shrinkage stores
Contribute by leading company programs as needed
Where applicable, manage LP operations and team in a DC